Freight Forwarding Pricing Specialist

Jobs4; Shepperton; On-site; GBP 30,000 - 40,000; Full time

Job summary

Jobs4 is seeking a motivated Pricing/Commercial Executive to join our freight forwarding team in the LHR/Feltham area. The role manages daily customer pricing requests, maintains strong client relationships, and supports commercial success through accurate quotations.

The ideal candidate is organized, customer-focused, and able to thrive in a fast-paced environment while collaborating with internal teams and external clients.

Qualifications

• Previous experience within freight forwarding Pricing is essential.
• Strong communication and customer service skills.
• Excellent attention to detail and accuracy.
• Highly organized with strong time management abilities.
• Ability to multitask and manage competing priorities effectively.
• Proactive mindset with strong follow-up and problem-solving skills.
• Comfortable working both independently and as part of a team.
• Proficiency in Microsoft Office and freight/logistics systems is advantageous.

Responsibilities

• Prepare and manage daily customer pricing and quotation requests across freight forwarding services.
• Communicate directly with customers to understand requirements and provide tailored pricing solutions.
• Follow up on quotations and actively chase customer feedback to maximize conversion opportunities.
• Build and maintain strong working relationships with customers and internal stakeholders.
• Ensure all pricing information is accurate, competitive, and delivered within agreed timelines.
• Maintain organized records of quotations, customer communication, and follow-up actions.
• Work collaboratively within the pricing and operations teams to support business objectives.
• Prioritize workloads effectively and stay on top of day-to-day tasks in a busy environment.
• Identify opportunities to improve processes and work smarter to increase efficiency and service levels.

Skills

Pricing

Customer service

Communication

Attention to detail

Time management

Multitasking

Follow-up

Teamwork

Tools

Microsoft Office

Freight/logistics systems

Job description

Job Description

Freight Forwarder - LHR/Feltham- circa £35k

We are seeking a motivated and detail-oriented Pricing / Commercial executive to join this company. This role is responsible for managing day-to-day customer pricing requests, maintaining strong customer relationships, and supporting the commercial success of the business through accurate and timely quotations.

The ideal candidate will be highly organized, customer-focused, and able to work efficiently in a fast-paced environment while collaborating closely with internal teams and external clients.

Key Responsibilities

• Prepare and manage daily customer pricing and quotation requests across freight forwarding services.


• Communicate directly with customers to understand requirements and provide tailored pricing solutions.


• Follow up on quotations and actively chase customer feedback to maximize conversion opportunities.


• Build and maintain strong working relationships with customers and internal stakeholders.


• Ensure all pricing information is accurate, competitive, and delivered within agreed timelines.


• Maintain organized records of quotations, customer communication, and follow-up actions.


• Work collaboratively within the pricing and operations teams to support business objectives.


• Prioritize workloads effectively and stay on top of day-to-day tasks in a busy environment.


• Identify opportunities to improve processes and work smarter to increase efficiency and service levels.

Daily Tasks

Review incoming quotation requests from customer and team.

Contact suppliers by phone/email to request up-to-date prices.

Follow up with suppliers to ensure timely receipt of quotations.

Compare and evaluate multiple suppliers offers.

Prepare pricing sheets and quotations.

Skills & Experience

• Previous experience within freight forwarding Pricing is essential


• Strong communication and customer service skills.


• Excellent attention to detail and accuracy.


• Highly organized with strong time management abilities.


• Ability to multitask and manage competing priorities effectively.


• Proactive mindset with strong follow-up and problem-solving skills.


• Comfortable working both independently and as part of a team.


• Proficiency in Microsoft Office and freight/logistics systems is advantageous.