Freight Forwarder (Liverpool, Merseyside)

Zachary Daniels; Nottingham; On-site; GBP 28,000 - 34,000; Full time

Job summary

Zachary Daniels is seeking two Freight Forwarders for Liverpool, offering hybrid working (4 days in the office, 1 day at home). You will coordinate UK shipments, resolve operational issues, and ensure goods move efficiently across the country.

Ideal candidates will have freight forwarding experience with customs knowledge, strong communication, and excellent organizational skills. The role suits those who thrive in a fast-paced trading environment and want to grow into ownership of key accounts

Qualifications

• Experience in a freight forwarding role with customs knowledge.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Proactive, solutions-focused approach.
• Ability to manage multiple tasks and priorities.
• Strong analytical and problem-solving abilities.
• Self-motivated and able to work independently or in a team.
• Good Excel skills.

Responsibilities

• Coordinate collections and deliveries across the UK.
• Manage shipments from planning to delivery, ensuring on-time and complete deliveries.
• Monitor transport activity and resolve operational issues.
• Build strong relationships with suppliers, transport providers, customers and internal teams.
• Schedule deliveries while balancing changing priorities.
• Maintain accurate records using internal systems.
• Communicate effectively with stakeholders to keep operations running smoothly.
• Identify opportunities to improve processes and ways of working.

Skills

Freight forwarding

Customs knowledge

Communication

Organization

Problem solving

Multitasking

Excel

ERP systems

Tools

Microsoft Dynamics 365

Job description

Freight Forwarder x 2 | Liverpool | FMCG | £31k

Liverpool | Hybrid Working (4 days office / 1 day home)

We’re looking for a couple of Freight Forwarders to work in a fast paced, long standing trading business. This is a varied, fast-paced role where you’ll play a key part in coordinating deliveries, solving operational challenges, and ensuring goods move efficiently across the UK.

The Role

You’ll be responsible for coordinating the movement of goods from planning through to delivery, ensuring operations run smoothly and customers receive an excellent service.

Your responsibilities will include:

• Coordinating collections and deliveries across the UK
• Managing shipments from start to finish, ensuring deliveries are completed on time and in full
• Monitoring transport activity and resolving any operational issues that arise
• Building strong relationships with suppliers, transport providers, customers and internal teams
• Scheduling deliveries while balancing changing priorities
• Maintaining accurate records using internal business systems
• Communicating effectively with stakeholders to keep operations running efficiently
• Supporting continuous improvement by identifying opportunities to improve processes and ways of working

As your experience grows, you’ll have the opportunity to take ownership of key accounts, projects and operational areas, giving you exposure to both the operational and commercial side of the business.

About You

We’re looking for someone who is motivated, organised and enjoys working in a fast-moving environment.

Essential

• Experience within a freight forwarding role with some knowledge on customs
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A proactive, solutions-focused approach
• Ability to manage multiple tasks and priorities
• Strong analytical and problem-solving skills
• Self-motivated with the ability to work independently and as part of a team
• Good Microsoft Office skills, particularly Excel

Desirable

• Experience using Microsoft Dynamics 365 or similar ERP systems
• Experience working in a commercial or fast-paced environment

What You’ll Gain

This role offers an excellent opportunity to develop practical experience across supply chain and logistics while gaining valuable commercial awareness. You’ll work closely with colleagues across different functions, develop your problem-solving and stakeholder management skills, and gain exposure to the day-to-day operation of a busy supply chain.