Freight Forwarder

TLP; Witham; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Pension

28 days holiday

Life Insurance

Free Parking

Company Socials

Dress down Fridays

Job summary

TLP is seeking a confident Freight Forwarder All-Rounder to manage air and sea shipments end-to-end with a sense of humour. The role involves quoting, booking, documentation, and coordinating with airlines, hauliers and customers to ensure smooth movement of goods.

The ideal candidate understands HAWB/ETA/B/L terminology, stays on top of customs rules, and thrives under pressure while building strong client relationships.

Qualifications

• Experience in freight forwarding, ideally across Air & Sea.
• Comfort with industry terms like HAWB, ETA, B/L and demurrage.
• Strong organizational and multitasking skills.
• Confident communication with customers, suppliers and overseas partners.

Responsibilities

• Coordinate air and sea freight shipments from start to finish — the whole journey, minus the jet lag.
• Prepare accurate quotes, bookings and shipping documentation, ensuring all the T's are crossed and B/Ls, AWBs and paperwork are in order.
• Liaise with airlines, shipping lines, hauliers, agents and customers to move everything as planned.
• Track shipments and keep customers updated throughout the journey.
• Problem-solve when things go sideways and keep operations moving.
• Build strong customer relationships through clear, proactive communication.
• Stay on top of customs requirements, international shipping regulations and industry procedures.
• Work closely with the wider team to keep operations running smoothly.

Skills

Freight forwarding experience

Air & Sea logistics

Customer communication

Job description

Freight Forwarder

Salary Circ £30- £40K DOE

• Pension
• 28 days holiday
• Life Insurance
• Free Parking
• Company Socials
• Dress down Fridays

Freight forwarding that believes logistics doesn't have to be boring.

We connect cargo with continents, planes with pallets, and sometimes customers with their long-lost shipments (just kidding… mostly).

The Role

We're looking for a confident Freight Forwarder All-Rounder who can juggle Air & Sea freight without breaking a sweat — or at least without losing their sense of humour.

What You'll Do

• Coordinate air and sea freight shipments from start to finish — the whole journey, minus the jet lag.
• Prepare accurate quotes, bookings and shipping documentation, ensuring all the T's are crossed and B/Ls, AWBs and paperwork are in order.
• Liaise with airlines, shipping lines, hauliers, agents and customers to make sure everything moves when and where it should.
• Track shipments and keep customers updated throughout the journey.
• Problem-solve like a pro when things go sideways — because, occasionally, they do.
• Build strong customer relationships through clear, proactive communication.
• Stay on top of customs requirements, international shipping regulations and industry procedures.
• Work closely with the wider team to keep operations running smoothly.

Who You Are

• You have experience in freight forwarding, ideally across Air & Sea.
• You speak fluent logistics — words like HAWB, ETA, B/L, demurrage and customs clearance don't scare you.
• You're organised, proactive and calm under pressure — or at least very good at looking like you are.
• You're confident communicating with customers, suppliers and overseas partners.
• You can multitask, troubleshoot and keep things moving when plans change.
• You're a team player with a good sense of humour and a genuine interest in the freight industry.

What's In It for You?

• A dynamic, friendly team that actually supports each other.
• Opportunities to grow, develop and learn.
• A varied role where no two days are quite the same.
• Competitive salary and benefits.
• Good coffee, good people and a sense of humour very much encouraged.

If you're ready to take logistics to the next level — and don't mind occasionally chasing a container — we'd love to hear from you.