Freelance Account Manager - Email Marketing

Gogorilla; Greater London; Hybrid; GBP 46,000 - 92,000; Part time

Benefits offered by this job

GorillaAcademy training

Flexible freelance

Rapid progression

Job summary

GoGorilla.com is seeking a Freelance Account Manager for Email Marketing. This part-time, independent contractor role focuses on owning client relationships, delivering regular reporting, and driving renewals and upsell opportunities within a fast-paced start-up environment.

You will manage onboarding for new clients, handle escalations, and contribute to growth across multiple functions, with exposure to diverse projects and a dynamic team based in London hours.

Qualifications

• Experience managing email marketing accounts.
• Strong reporting and analytics skills.
• Ability to manage renewals and upsell opportunities.

Responsibilities

• Own the day-to-day relationship for Email Marketing clients.
• Deliver weekly summary and monthly deep-dive reporting.
• Manage renewal and upsell opportunities, including segmentation and SMS expansion.
• Handle escalations such as misdirected sends, blocklisting and spam-complaint spikes.
• Oversee onboarding, including ESP access, sending-domain authentication and list import for new clients.

Skills

Email marketing

Client management

Reporting

Upsell opportunities

Onboarding

Job description

Freelance Account Manager - Email Marketing

Part-time, Freelance (Independent Contractor)

About GoGorilla.com

GoGorilla.com is the complete growth solution for funded companies, investors, and agencies, built on our success-sharing FinTech platform. We provide fully managed services, from outbound sales and marketing to talent and capital, with our compensation algorithmically linked to client outcomes. When our clients win, we win. Our partners plug into that engine, a London (Chelsea) headquarters with delivery teams in Cape Town and Manila, all working London hours.

What you will be doing

Own the day-to-day relationship for Email Marketing clients.

Deliver weekly summary and monthly deep-dive reporting.

Manage renewal and upsell opportunities, including segmentation and SMS expansion.

Handle escalations such as misdirected sends, blocklisting and spam-complaint spikes.

Oversee onboarding, including ESP access, sending-domain authentication and list import for new clients.

Engagement terms

This role is freelance and project-based, engaged as an independent contractor. Full terms, including pay, will be confirmed once GoGorilla.com’s standard freelance contractor wording is finalised.

If we do not currently have capacity on this specific service, we may get in touch about other freelance Account Manager opportunities at GoGorilla.com.

Your growth starts here. Ready to raise the bar?

Join a culture of shared success where you gain success-sharing rewards, rapid progression, and GorillaAcademy training that keeps you ahead. Get huge exposure across different functions in our fast-paced start-up environment whilst building your career through real impact.

GoGorilla.com’s mission is to build a growth and capital engine where we only win when you do.