Fraud Investigator - Motor

Barker Munro Recruitment Ltd; Manchester; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated Fraud Investigator to join their dynamic team in Manchester. In this role, you will protect the business and customers from fraud by investigating Accidental Damage claims. Your responsibilities will include conducting interviews, analyzing evidence, and collaborating with various stakeholders to make informed decisions. This position offers an exciting opportunity to develop your career in the fraud sector, with the potential for hybrid working after initial training. If you have a passion for problem-solving and a keen eye for detail, this could be the perfect fit for you.

Qualifications

• Experience in motor claims handling is essential, especially in fraud.
• Strong understanding of FCA, Consumer Duty, and FOS regulations.

Responsibilities

• Investigate suspected fraudulent claims through customer interviews.
• Collaborate with colleagues and stakeholders to evaluate evidence.

Skills

Motor Claims experience

Communication skills

Analytical skills

Negotiation skills

Problem-solving abilities

Job description

Fraud Investigator – Accidental Damage

Manchester

£24,000 - £29,500

Barker Munro Recruitment has an exciting opportunity for a Motor Claims handler to build their career in the Fraud arena.

As a Fraud Investigator, you will be responsible for protecting the business and customers from the impact of fraud. You will investigate a caseload of suspected fraudulent Accidental Damage claims by conducting telephone interviews with customers to gather crucial information. Collaborating with internal colleagues, stakeholders, and third-party suppliers will enable you to evaluate and investigate evidence, allowing you to make informed decisions on each claim.

We are seeking candidates with Motor Claims experience from an insurer. Previous experience managing a caseload of fraud claims is an advantage. A strong understanding of FCA, Consumer Duty, FOS, and the motor insurance industry is essential.

Applicants must have strong communication skills, both verbal and written, along with negotiation and influencing skills. You will need analytical skills to identify inconsistencies and trends within the available evidence and possess excellent problem-solving abilities.

The first 3 months will be office-based for training and support. Upon completing 3 months of service and subject to your performance, hybrid working can begin with 4 days from home and 1 day a week in the office if you wish.

If you would like to apply for this Fraud Investigator role, please send your CV to Barker Munro Recruitment using the relevant links.