Franchisee Training Coach - Central

The Wonderfield Group; West Midlands; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Car allowance

Job summary

Wonderfield Group is seeking a Franchisee Coach to drive fresh-food quality across kiosks, with a focus on sushi and operational excellence. The role involves regular travel to franchise sites and hands-on support for franchisees to uphold our high standards.

You’ll be deployed across the UK, Ireland and Europe, working with the Operations Team to elevate skills and counters, while ensuring consistent customer experiences.

Qualifications

• Franchise coaching experience across kiosks or similar setups.
• Strong focus on food safety best practices and quality control.
• Hands-on coaching in sushi preparation and knife skills.

Responsibilities

• Conduct regular kiosk assessments to improve food quality and safety.
• Deliver on-site coaching and training to Franchisees and their teams.
• Support new Franchisees with induction and orientation to ensure long-term success.
• Monitor training outcomes and uplift across the network.

Skills

Franchise coaching

Food safety

Sushi skills

Staff training

Job description

Wonderfield Operations - Head Office

Contract: Full Time

Salary: £35,000 - £38,000 + 6k Car Allowance

Contracted Hours: 40

About Wonderfield Group

PLEASE NOTE THAT THIS ROLE REQUIRES YOU TO TRAVEL REGULARLY AND STAY OVERNIGHT

Wonderfield Group is a leading food business operating across the UK, Ireland and Europe, bringing authentic, high-quality Asian cuisine to customers through multiple channels. As part of the global Zensho Holdings Group, we combine the strength of an international organisation with the agility and ambition of a fast-growing business.

Our portfolio includes well-loved brands such as YO!, Panku, Taiko Foods, Bento serving millions of customers through restaurants, retail kiosks, supermarket partnerships and food manufacturing.

From our iconic YO! restaurants and Panku retail kiosks across the UK and Ireland, to our expanding European retail partnerships and our award‑winning manufacturing business, Taiko Foods, we're passionate about creating fresh sushi, poke, bento, street food and Asian-inspired meals that customers love.

Operating across the UK, Ireland and a growing number of European markets including Germany, France, Belgium, the Netherlands, Spain, Portugal, Denmark and Poland, we're continuing to invest in innovation, our people and our brands as we expand our footprint across the continent.

Joining Wonderfield means becoming part of an ambitious, collaborative business where innovation is encouraged, careers can flourish and everyone has the opportunity to make a real impact. As we continue our exciting growth journey across the UK, Ireland and Europe, there's never been a better time to join us.

About You

Are you passionate about food quality, safety, and helping others succeed? We’re looking for a Franchisee Coach who’s ready to roll up their sleeves and make a real impact across our franchised kiosks.

In this hands‑on role, you’ll be the go-to expert for all things fresh food — especially sushi! You’ll work closely with our Franchisees, offering both proactive guidance and on‑the‑ground support to ensure every counter consistently delivers top‑tier products.

Whether you're coaching on sushi skills, boosting food safety practices, or jumping in to troubleshoot quality concerns, you’ll play a key part in building confidence and capability across our network. Partnering with our Operations Team, you’ll deploy to where you're needed most, helping Franchisees sharpen their skills and elevate their standards.

Here’s what you’ll be responsible for — and where you’ll make the biggest difference:

• Conducting regular kiosk assessments to identify areas for improvement in food quality and safety, ensuring every counter meets our high standards.
• Delivering on‑site coaching and training to Franchisees and their teams — covering everything from sushi‑making and knife skills to operational excellence.
• Supporting new Franchisees with tailored induction and orientation, setting them up for long‑term success from day one.
• Monitoring trai