Retail Training Manager - Southern Region

Wonderfield Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Brilliant support services

Annual discretionary bonus

Discretionary Life Assurance

Discretionary Income Protection

Private Medical Cash Plan

Retail, cinema & gym discounts

50% off food for you and 3 friends

Sustainability initiatives involvement

Annual Awards ceremony with trips to @

Job summary

Wonderfield Group is seeking a Retail Training Manager for the Southern Region to design and deliver engaging learning programmes across our brands. You will work with Operations and leaders to identify needs and implement practical solutions that enhance both capability and customer experience.

You will lead classroom-based training, workshops and coaching, travel across the UK to build capability and support leadership development.

Qualifications

• Experience designing and delivering engaging learning programmes in hospitality, retail or franchise.
• Confident, energetic facilitator of classroom-based training, workshops and coaching sessions.
• Able to build credibility and trust with operational leaders and front-line teams.

Responsibilities

• Lead the design and delivery of engaging learning and development programmes across Wonderfield Group.
• Collaborate with Operations and business leaders to identify training needs and develop solutions.
• Embed a culture of continuous learning by developing managers into confident coaches and trainers.
• Evaluate learning initiatives using feedback and performance data to improve programmes.

Skills

Facilitation

Workshop design

Stakeholder management

Training delivery

Travel flexibility

Job description

Retail Training Manager - Southern Region

About Wonderfield Group

Wonderfield Group is a leading food business operating across the UK, Ireland and Europe, bringing authentic, high-quality Asian cuisine to customers through multiple channels. As part of the global Zensho Holdings Group, we combine the strength of an international organisation with the agility and ambition of a fast-growing business.

Our portfolio includes well-loved brands such as YO!, Panku, Taiko Foods, Bento serving millions of customers through restaurants, retail kiosks, supermarket partnerships and food manufacturing.

From our iconic YO! restaurants and Panku retail kiosks across the UK and Ireland, to our expanding European retail partnerships and our award-winning manufacturing business, Taiko Foods, we're passionate about creating fresh sushi, poke, bento, street food and Asian-inspired meals that customers love.

Operating across the UK, Ireland and a growing number of European markets including Germany, France, Belgium, the Netherlands, Spain, Portugal, Denmark and Poland, we're continuing to invest in innovation, our people and our brands as we expand our footprint across the continent.

Joining Wonderfield means becoming part of an ambitious, collaborative business where innovation is encouraged, careers can flourish and everyone has the opportunity to make a real impact. As we continue our exciting growth journey across the UK, Ireland and Europe, there's never been a better time to join us.

About You:

You're passionate about helping people grow and thrive, and you get genuine satisfaction from seeing training make a real difference. You bring experience from hospitality, retail and/or franchise environments, where you've successfully designed and delivered engaging learning programmes that support both individual development and business performance.

A confident and enthusiastic facilitator, you're at your best leading classroom-based training, workshops and coaching sessions. You know how to capture attention, adapt your style to different audiences and create learning experiences that are practical, memorable and fun.

Building relationships comes naturally to you. Whether you're partnering with operational leaders, supporting managers or working with front-line teams, you're able to quickly establish credibility and trust. You're proactive, organised and comfortable managing multiple projects in a fast-paced environment, while always keeping people at the centre of what you do.

Most importantly, you're someone who brings positive energy, fresh ideas and a genuine passion for continuous learning. You're excited by the opportunity to travel across the UK, working closely with our teams to build capability, confidence and great customer experiences.

Key Responsibilities:

As Training Manager, you will lead the design and delivery of engaging learning and development programmes across the Wonderfield Group, ensuring our teams have the skills, knowledge and confidence to succeed.

Working closely with Operations and business leaders, you'll identify training needs and develop innovative solutions that support team members at every stage of their journey, from onboarding through to leadership development. You'll bring our culture and brands to life through high-quality classroom-based training, workshops and coaching sessions that inspire and motivate.

You'll play a key role in embedding a culture of continuous learning by supporting and developing managers to become confident coaches, trainers and role models within their teams. Through regular collaboration with stakeholders across the business, you'll ensure training remains relevant, impactful and aligned to operational goals.

You'll also be responsible for evaluating the effectiveness of learning initiatives, using feedback, performance data and insights to continuously improve programmes and maintain consistency of training standards across all locations. Staying connected to industry trends and best practice, you'll bring fresh thinking and new ideas that help keep learning engaging, effective and commercially focused.

We're proud to offer:

• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

Wonderfield Europe at a glance

Operating across the UK, Ireland and Europe, we bring Asian-inspired food experiences to customers through our brands YO!, Panku and Taiko Foods. From restaurants and retail kiosks to food manufacturing and retail partnerships, we combine innovation, quality and passion to deliver great food experiences every day.

About us:

Come roll with us and be part of something big.

Our Values

Think like an owner. Be passionate. Speak openly. Move fast, together.

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...