Franchise Training Coach - Ireland

Wonderfield Group; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Car allowance

Job summary

Wonderfield Group is seeking a hands-on coach for its franchised kiosk network across the UK and Europe. The role involves regular site visits, training delivery, and onboarding support to ensure consistency in food quality, safety and standards.

You will travel regularly, stay overnight when needed, and collaborate with operations to drive improvements in performance and customer experience across multiple locations.

Qualifications

• Experience in food, retail, hospitality or franchise environments.
• Strong focus on food quality, standards and customer experience.
• Able to travel between locations and stay overnight.
• Knowledge of food safety standards (qualification bonus).

Responsibilities

• Visit franchised kiosks regularly and assess food quality, safety, and standards
• Deliver hands-on coaching and training—from sushi skills and knife work to operational excellence
• Support new Franchisees with onboarding and inductions, setting them up for success from day one
• Work side-by-side with teams to troubleshoot issues and improve performance fast
• Drive high standards in food safety, hygiene, and product quality
• Track progress and measure how training is improving performance on site
• Share feedback and insights with the wider team to strengthen our franchise network
• Collaborate with operations and other coaches to spot trends and drive continuous improvement
• Keep up with trends in sushi and fresh food to keep our offer exciting and relevant

Skills

Food safety

Coaching

Franchise operations

People skills

Job description

Contract: Full Time
Salary: €42,000 + Car Allowance
Contracted Hours: 40

About Wonderfield Group

PLEASE NOTE THAT THIS ROLE REQUIRES YOU TO TRAVEL REGULARLY AND STAY OVERNIGHT

Wonderfield Group is a leading food business operating across the UK, Ireland and Europe, bringing authentic, high-quality Asian cuisine to customers through multiple channels. As part of the global Zensho Holdings Group, we combine the strength of an international organisation with the agility and ambition of a fast-growing business.

Our portfolio includes well-loved brands such as YO!, Panku, Taiko Foods, Bento serving millions of customers through restaurants, retail kiosks, supermarket partnerships and food manufacturing.

From our iconic YO! restaurants and Panku retail kiosks across the UK and Ireland, to our expanding European retail partnerships and our award-winning manufacturing business, Taiko Foods, we're passionate about creating fresh sushi, poke, bento, street food and Asian-inspired meals that customers love.

Operating across the UK, Ireland and a growing number of European markets including Germany, France, Belgium, the Netherlands, Spain, Portugal, Denmark and Poland, we're continuing to invest in innovation, our people and our brands as we expand our footprint across the continent.

Joining Wonderfield means becoming part of an ambitious, collaborative business where innovation is encouraged, careers can flourish and everyone has the opportunity to make a real impact. As we continue our exciting growth journey across the UK, Ireland and Europe, there's never been a better time to join us.

About You:

You’re a hands‑on coach who loves being in the action:

• Experience in food, retail, hospitality or franchise environments
• Passionate about food quality, standards, and customer experience
• A natural people person—you build trust quickly and influence others
• Comfortable working across multiple locations in a fast‑paced environment
• Proactive, solutions‑focused, and always looking to improve
• Knowledge of food safety standards (qualification a bonus)
• Key Responsibilities:
• Visit franchised kiosks regularly and assess food quality, safety, and standards
• Deliver hands‑on coaching and training—from sushi skills and knife work to operational excellence
• Support new Franchisees with onboarding and inductions, setting them up for success from day one
• Work side‑by‑side with teams to troubleshoot issues and improve performance fast
• Drive high standards in food safety, hygiene, and product quality
• Track progress and measure how training is improving performance on site
• Share feedback and insights with the wider team to strengthen our franchise network
• Collaborate with operations and other coaches to spot trends and drive continuous improvement
• Keep up with trends in sushi and fresh food to keep our offer exciting and relevant

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award‑winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

Come roll with us and be part of something big. Celebrate global success across:

Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
Our Taiko manufacturing and distribution centre
63 YO! restaurants
50 major retail partners
3700 locations globally From Hawaii to Aberdeen

Our Values

Think like an owner. Be passionate. Speak openly. Move fast, together.

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...