Training Coach (North Region)

TieTalent; United Kingdom; Hybrid; GBP 31,500 - 38,500; Full time

Benefits offered by this job

Hybrid working environment

Career growth opportunities

Supportive team

Job summary

A leading food service company in the UK is seeking a Training Coach for the North Region. This role involves coaching Franchisees on sushi skills, food safety, and operational excellence. You'll conduct assessments, deliver training, and support new Franchisees. The position offers a hybrid working environment and opportunities for career growth. Ideal for candidates passionate about food service and training.

Qualifications

• Experience in coaching or training, particularly in food service.
• Knowledge of sushi making and food safety practices.
• Ability to evaluate training outcomes and effectiveness.

Responsibilities

• Conduct regular kiosk assessments for food quality and safety.
• Deliver on-site coaching and training to Franchisees.
• Support new Franchisees with tailored induction and orientation.
• Monitor training outcomes and evaluate performance improvements.
• Provide actionable feedback to guide Franchisee development.
• Capture insights to enhance training materials.
• Collaborate with other Franchisee Coaches for continuous improvement.
• Keep up with trends in sushi and Asian-inspired food.
• Maintain records of coaching activities and outcomes.

Job description

Overview

Join to apply for the Training Coach (North Region) role at TieTalent

Head Office - Wonderfield Group

Contract: Full Time

Salary: 35000

Contracted Hours: 40

The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan. We operate restaurants, factories, and kiosks, with a growing portfolio in fresh fruit and other food concepts. We are seeking a Franchisee Coach who will be a hands-on expert for fresh food — especially sushi — partnering with Franchisees to ensure top-tier products across our network.

In this role, you’ll coach on sushi skills, food safety practices, and troubleshooting quality concerns, helping to build confidence and capability across our network. You’ll deploy with the Operations Team to support Franchisees where you’re needed most, driving improvements in performance and service quality.

Here’s what you’ll be responsible for — and where you’ll make the biggest difference:

Responsibilities

• Conduct regular kiosk assessments to identify areas for improvement in food quality and safety, ensuring every counter meets our high standards.
• Deliver on-site coaching and training to Franchisees and their teams — covering sushi-making, knife skills, and operational excellence.
• Support new Franchisees with tailored induction and orientation, setting them up for long-term success from day one.
• Monitor training outcomes and evaluate how interventions translate into improved performance.
• Provide actionable feedback to the Head of Openings and Franchisee Support to guide the development of our Franchisee network.
• Capture insights from the field to evolve and enhance training materials reflecting real-world needs and best practices.
• Collaborate with other Franchisee Coaches and Operations Team members to share learnings, spot trends, and drive continuous improvement.
• Keep up with trends and innovations in sushi and Asian-inspired food to keep our offer fresh and relevant.
• Maintain detailed records of coaching activities, outcomes, and progress to support ongoing development and accountability.

Benefits

• Fantastic hybrid working environment: on-site Monday to Thursday, generally Fridays from home.
• Opportunity to grow your career with available apprentice program.
• Supportive team and development opportunities.

Seniority level

• Entry level

Employment type

• Contract

Job function

• Other

Industries

• Technology, Information and Internet