Franchise – Community Sales Manager

Spaces. offices | co-working | meeting rooms.; Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Health and fitness allowances

Referral bonuses

Training and development opportunities

Job summary

A coworking space provider in Greater London is seeking a Community Sales Manager to oversee operations and enhance customer satisfaction. You will lead a dynamic team, ensuring an exceptional working environment while driving customer engagement through networking events. The ideal candidate is experienced in hospitality, confident in their communications, and has a talent for motivating teams. This full-time role offers growth opportunities and a competitive salary package.

Qualifications

• Good communicator with experience in hospitality or events.
• Confident and approachable, skilled in building customer relationships.
• Positive and enthusiastic individual able to adapt quickly.

Responsibilities

• Manage day-to-day operations focusing on exceptional customer service.
• Oversee team performance and inspire professional growth.
• Organize networking events to generate leads.

Skills

Customer communication

Team leadership

Problem-solving

Flexibility

Tools

MS Office

Job description

Community Sales Manager

At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster and happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to people and businesses. You’ll also enjoy a dynamic work environment that supports your growth.

The opportunity

As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre. You’ll motivate your team to create a great working environment that ensures customer satisfaction and retention.

A typical day at Regus

1. Start the day with an informal team talk over coffee, planning the day and ensuring everyone is prepared.
2. Oversee reception, welcome members and guests, and assist with Wi‑Fi and AV setup.
3. Meet with new members to learn about their business needs and identify internal networking opportunities.
4. Coordinate large‑scale move‑in events, preparing welcome kits, badges and keys.
5. Assist walking‑in enquiries for coworking memberships and provide tours of the centre.
6. Host a monthly operations meeting with Community Sales Managers and the regional Operations Manager.
7. Perform a final walk‑through, speaking with members to gather feedback as they finish their day.

About You

• A good communicator, used to dealing with customers – ideally in hospitality or events.
• Confident, approachable and able to build strong relationships with customers.
• A great manager who leads by example and knows how to motivate and inspire a team.
• Happy taking ownership of problems and finding ways to solve them.
• Positive, enthusiastic and able to adapt to fast‑changing situations.
• Confident in using MS Office and other basic IT packages.

In Addition, You Will

• Manage the day‑to‑day running of the centre, focusing on exceptional customer service.
• Inspire your team of associates, developing their skills to get the best from each team member.
• Promote your centre to new customers and demonstrate how flexible workspace can enhance their business.
• Generate leads by delivering engaging networking events within your community.

What We Offer

• A bright and inspiring work environment.
• Training and development opportunities.
• A competitive salary package.
• Additional benefits such as health and fitness allowances, referral bonuses, etc.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Management