Frailty Unit Admin Specialist — Patient Care & Data

Southend University Hospital NHS Trust; Chelmsford; Presencial; GBP 21 000 - 24 000; Tempo integral

Resumo da oferta

Southend University Hospital NHS Trust is seeking an organised Ward Clerk for Gosfield Acute Frailty Unit. You will support the smooth day-to-day running of the FAB clinic by handling patient information, coordinating appointments, and acting as the first point of contact for patients and visitors.

The role involves updating systems such as Careflow, Lorenzo and Teletracking, maintaining data accuracy, managing referrals, and assisting clinical staff to keep daily operations running efficiently

Responsabilidades

• Play a key role in creating a smooth, welcoming experience for all patients entering the G-AFU.
• Keep our clinical teams running efficiently by maintaining accurate patient information across Careflow, Lorenzo, and Teletracking.
• Support patient care by preparing and organising notes, managing referrals, and ensuring appointments are booked promptly.
• Be the friendly first point of contact-arrival of clinic patients, handling enquiries, providing information, and helping patients navigate their visit.
• Work closely with staff across the unit, helping to keep communication flowing and ensuring daily operations run seamlessly.
• Take ownership of essential administrative tasks, including filing, updating activity data, managing stock, and coordinating transport when needed.
• Contribute to a safe, well-organised environment by upholding confidentiality, data accuracy, and Trust policies.

Descrição da oferta de emprego

Southend University Hospital NHS Trust is seeking an organised Ward Clerk for Gosfield Acute Frailty Unit. You will support the smooth day-to-day running of the FAB clinic by handling patient information, coordinating appointments, and acting as the first point of contact for patients and visitors.

The role involves updating systems such as Careflow, Lorenzo and Teletracking, maintaining data accuracy, managing referrals, and assisting clinical staff to keep daily operations running efficiently