Fragrance Ambassador Mobile - Lakeside

LVMH FRAGRANCE BRANDS; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Givenchy Fragrance Ambassador position in London (White City) within Boots and John Lewis stores. You are a brand ambassador with retail beauty experience and a passion for the Givenchy brand, delivering exceptional customer service.

You will drive retail targets, engage customers, and support brand activities. Excellent training and growth opportunities accompany a 37.5-hour week in a premium beauty environment.

Qualifications

• Must be able to work within a team.
• Self-motivated with a proactive attitude.
• Target-driven approach to meeting sales KPIs.
• Ability to demonstrate make-up application skills.
• Strong communication and organisational skills.
• Experience in retail fragrance preferred.
• Passion for fragrance is essential.

Responsibilities

• Have a full understanding of Givenchy brand ethos, evolution and direction.
• Achieve retail sales targets and KPIs (ATV, ATU, VIP clients, returns).
• Engage customers and deliver high-level service in product application.
• Adhere to merchandising and hygiene standards at all times.
• Support major sales and marketing activities in and out of store.
• Assist Account Manager and Area Manager in smooth store operations.
• Work to company and store standards and regulations.

Skills

Teamwork

Self motivated

Target driven

Make-up application skills

Communication skills

Retail fragrance experience

Fragrance passion

Job description

POSITION: Givenchy Fragrance Ambassador

LOCATION: London, White City

STORE: Boots and John Lewis (Mobile)

HOURS: 37.5 hours

Overview

As a Fragrance Consultant for Givenchy you are a brand ambassador, experienced in the retail sector of the Beauty business or similar industry. Your drive to achieve retail targets, passion for the brand, attention to detail and immaculate customer service set you aside from your peers.

Reports into

• Account Manager in the first instance
• Store Sales Manager and Givenchy Area Manager

Development Opportunities

Excellent training, coaching and support is provided for all Givenchy employees. Beauty Consultants can expect to be given the opportunity to learn additional skills and to take on additional responsibilities to widen their experience and prepare them to move to the next level

Main responsibilities

• Have a full understanding of the Givenchy brand ethos, evolution and artistic direction
• Achieve all retail sales targets and KPI’s (ATV, ATU, seated services, VIP clients, return appointments)
• Implement traffic stopping as a daily requirement and deliver sales as a result
• Ensure all customers are offered the highest level of service in the application and use of all Givenchy products
• Adhere to the merchandising guidelines and hygiene standards at all times
• Must be able to support all major sales and marketing activities in and out of store
• Must support the Account Manager and the Area Manager in the smooth running of the account
• Work to company and store standards and rules and regulations at all times

Since its creation in 1957 by Hubert de Givenchy, the House of Givenchy has become renowned for refined designs enriched with a touch of fantasy. The creation of the Givenchy Fragrance Division in 1957, was inspired by Hubert de Givenchy’s opinion that fragrance was the crowning touch of fashion and the most sensual expression of a woman’s personality. His first fragrance “L’interdit” was inspired and dedicated to his muse Audrey Hepburn. Romantic, feminine and elegant, Parfums Givenchy continues to delight its clientele both with its products and quality of service

Person Specification

• Demonstrate the ability to work within a team
• Self motivated
• Target driven
• Able to demonstrate competent make up application skills
• Strong communication and organisational skills
• Previous experience within the retail sector of the fragrance industry is preferred.
• A passion for fragrance is essential