Founding Product Designer

Murphy AI; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Equity with upside

Real Ownership

Hybrid work

Pension plan

Job summary

Murphy AI in London is seeking a founding Product Designer to own how Murphy's product looks, feels and works. Today it's a stack of powerful internal tools; you'll turn it into a product people love.

As a founding designer, you’ll build the design system, unify back and front office tools, and create a delightful UX for configuring and running AI agents. You’ll prototype with AI and ship real interfaces that scale in a $300B+ market.

Qualifications

• Shipped high‑craft interfaces in 0→1 product stages.
• Experience building design systems and product experiences.
• Able to work as a founding designer or design lead.
• Strong AI‑native quality control.
• Desktop web experience in B2B contexts.

Responsibilities

• Build and own the design system; set the bar for the product.
• Merge back and front office tools into one shipped product.
• Turn complexity into a simple UX for configuring agents and workflows.
• Design a self‑service product enabling customers to run their own agents.
• Prototype with AI; ship real prototypes wired to live data.
• Dive deep to solve roots of complex problems with rigorous quality.

Skills

design systems

product design

UX/UI

AI integration

desktop web

ownership

Tools

Figma

Prototyping

Job description

Murphy AI deploys voice AI agents that help banks collect debt. We’ve built a fully-fledged platform designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for banks and other industries, providing a seamless and effective solution.

Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, messengers, email and sms to maximize results while preserving trust. By combining advanced artificial intelligence with powerful automation, we’re setting a new standard for how businesses recover payments.

As a fast-growing startup that has already made an impact within less than a year in the market, we are building a talented team to scale our operations and drive our vision forward

About The Role

We\'re looking for a Founding Product Designer to own how Murphy\'s product looks, feels and works. Today it\'s a stack of powerful internal tools; you\'ll turn it into product people love. This is a founding design seat on the most advanced AI product in a $300B+ market — you own the craft, and the category is your ceiling.

Murphy builds AI voice agents that collect overdue debt for banks: more recovered, faster, cheaper, fully compliant, and respectful to the debtor. We\'re live with Santander, Revolut, BBVA and dozens others. We\'ve proven the product in large-scale pilots with top-tier banks — now we\'re turning a service into a product people love, and we need a founding designer to build it.

What you\'ll do

• Build and own the design system. The whole product experience is yours, and you set the bar for everyone who ships it.
• Turn a stack of tools into one product. A back office, a front office and an agent-config tool, merged into a single product an operator loves.
• Turn complexity into a simple UX to configure agents, monitor thousands of live calls and manage workflows.
• Turn a service into a product. Today a customer goes live through weeks of hand-configuration by our engineers. Design the self-service product that lets them set up and run their own agents.
• Prototype with AI, not mock-ups. Build real, working prototypes wired to live data, ship them, and iterate — using AI to design and build faster than a team of 12.
• Dive deep and problem solve. Get to the roots of complex problems, understand every nuance, and design solutions that fix the root cause elegantly.

Who you are

• A designer who builds. You\'ve taken product design 0→1 and shipped real, high-craft interfaces whether as a founding designer, a design lead, or a designer who codes.
• You have great taste. You know what a WOW product looks like, and you can build one.
• You own outcomes, and you never settle. You turn a fuzzy problem into a crisp, shipped interface, and you grind the last 10% under speed.
• AI-native, ruthless on quality. You reach for AI to automate and streamline by default — and you know exactly where it gets sloppy. You never let that through, and you control quality rigorously.
• You have experience in desktop web. You know that B2B doesn\'t mean we can neglect user experience. You\'ve converted high complexity into elegant solutions that end users loved.
• You don\'t need a collections or fintech background. We\'d rather teach the domain to a killer than hire a lifer who can\'t ship — you\'ll pick up the domain, the regulation and the enterprise user cold and fast.

What we offer

• Salary at the top of the benchmark.
• Fair equity with enormous upside potential.
• Real Ownership - Murphy\'s strategy is yours to drive.
• Small team, high autonomy, and outsized impact.
• Aviva pension plan up to 5%.
• The founding team\'s direct attention, and a category with a $300B+ industry behind it.
• Hybrid & Flexible: Our default setup is hybrid – 3 days a week at our office, and 2 days of remote work.
• Our Process
• First Interview – Getting to Know You
• A conversation with a future teammate who’s excited to find a new colleague. We’ll talk about your story, what drives you, and what you’re looking for next—no trick questions, just a genuine exchange.
• Second Interview – Deep Dive
• You’ll meet the Hiring Manager and potentially another team member. This is a more technical discussion where we explore your skills in detail, walk through real scenarios, and answer any questions you might have about the role.
• Tech Assessment or Business Case
• A practical exercise to see how you approach challenges similar to those you’d tackle at Murphy. You\'ll have time to reflect and showcase your thinking—no rush, no surprises.
• Call with the Founders
• Our founders meet every team member and it’s a great opportunity for you to learn about the company and its direction.
• To learn more about how we hire and what to expect at every step, feel free to explore our Hiring Guide!
• We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected.