Founding Deployment Strategist

ClaimSorted; Greater London; On-site; GBP 80,000 - 150,000; Full time

Benefits offered by this job

Equity participation

Skilled Worker visa sponsorship

28 days annual leave + bank holidays

30 days remote work annually

Private medical insurance

Pension contributions

Company offsites

Accelerated promotion track

Job summary

ClaimSorted in London is seeking a Founding Deployment Strategist to own what happens after an AI system is built, ensuring adoption, trust and proper usage across claims teams. This is a full-time, office-based role in our London office.

You will define rollout plans, translate needs between engineers and users, and track usage to prove value. The ideal candidate thrives between technical and non-technical worlds and enjoys moving fast in a high-growth environment.

Qualifications

• Deep understanding of AI/agentic systems to converse with engineers
• Ability to translate complex tech into plain language for non-technical teams
• Structured rollout planning and process-minded mindset
• Comfortable owning outcomes and influencing both tech and users

Responsibilities

• Own rollout of new automations from planning to adoption and success metrics
• Bridge between engineering and claims teams, translating needs into deployable plans
• Track usage, collect feedback, and flag adoption issues early

Skills

AI systems knowledge

Plain language communication

Process-minded

Ownership & influence

Job description

BUILDING A MORE RESILIENT WORLD

At the company, we're building a more resilient world - one where people and businesses have the confidence to pursue bigger opportunities. We're doing this by transforming how insurance delivers on its most important promise: helping people and businesses recover when things go wrong.

The world's largest insurers and Fortune 500 companies work with us to handle claims and manage risk more efficiently, so they - and the people they protect - can move forward with confidence.

Backed by Y Combinator, Atomico and Eurazeo, we grew 10x in the past year - and we're just getting started.

THE ROLE

We're looking for a Founding Deployment Strategist to own what happens after an AI system is built - making sure every automation we ship actually gets adopted, trusted, and used the way it was designed to be.

• You'll own the rollout, not just the build - define how a new automation gets introduced to claims teams: who needs training, what changes in their workflow, and how we know it's actually landed

• You'll be the bridge between engineering and the people using what they build - translate what claims handlers need into deployment plans engineering can execute against, and translate technical capability back into something non-technical teams can actually use

• You'll make adoption measurable, not assumed - track usage, gather feedback, and flag when a deployed automation isn't landing the way it should, before it becomes a bigger problem

We love working together in the office, so this is a full-time, office-based role in our London office. We're a tight-knit team that genuinely enjoys building this together, and we think you'll feel that from day one.

WHO YOU ARE

We care more about hunger and grit than years on a resume. You might come from a technical program management, solutions consulting, or product operations background - what matters is you can sit between a technical team and a non-technical one and make both sides successful.

• Strong understanding of how AI/agentic systems actually work - enough to have a real conversation with engineers, even if you're not writing the code yourself

• Excellent at translating technical capability into plain language - you can explain what an automation does and why it matters to someone with no technical background

• Structured and process-minded - you can design a rollout plan, not just react to one going wrong

• Comfortable owning outcomes you don't fully control - adoption depends on people, not just good engineering, and you know how to influence both

OUR VALUES

• Move Fast - Act decisively, iterate quickly, optimize for momentum.

• Always Overdeliver - We exceed expectations in everything we do.

• Think Customer-First, Always - The customer experience drives every decision.

• Challenge the Status Quo - We innovate relentlessly and never settle for 'good enough.'

• Say It How It Is - Transparency and direct communication build trust.

COMPENSATION & BENEFITS

• Generous, transparent equity participation

• Skilled Worker visa sponsorship

• 28 days annual leave plus bank holidays

• 30 days of remote work annually

• Private medical insurance

• Pension contributions

• Company offsites

• Accelerated promotion track in a high-growth environment

Compensation: £80K - £150K Offers Equity Offers Bonus