Forest Visitor Welcome Host - Part-Time Weekends

Acorn by Synergie; Northampton; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Worker rewards scheme

Job summary

Forestry England is seeking a part-time Visitor Welcome Team Member to assist at the Northampton forest site. The role focuses on greeting visitors, providing information on trails and activities, and supporting the hub with payments and memberships.

You’ll help keep facilities clean and safe and learn basic health and safety in an outdoor setting. Ideal candidates enjoy customer service, have strong communication, and are comfortable with IT systems.

Qualifications

• Must have passion for great customer service and clear communication.
• Willingness to learn health and safety in an outdoor environment.
• Willing to learn IT systems including Microsoft Office.
• Cash handling experience is desirable.

Responsibilities

• Welcome visitors and provide information on trails and activities.
• Support the visitor hub with payments and promote memberships.
• Keep facilities clean, safe and inviting, including basic maintenance tasks.

Skills

Customer service

Communication

IT literacy

Health & safety awareness

Education

GCSEs in Maths and English

Tools

Tills / admissions systems

Microsoft Office

Job description

Forestry England is seeking a part-time Visitor Welcome Team Member to assist at the Northampton forest site. The role focuses on greeting visitors, providing information on trails and activities, and supporting the hub with payments and memberships.

You’ll help keep facilities clean and safe and learn basic health and safety in an outdoor setting. Ideal candidates enjoy customer service, have strong communication, and are comfortable with IT systems.