Food Team Leader: Inspire, Coach & Delight Customers

Lincolnshire Co-op; Grantham; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Pension scheme with up to 12% employer

Generous colleague discounts

Annual discretionary award

Ongoing learning, development and well

Community initiatives

Job summary

Lincolnshire Co-op is seeking a Food Team Leader to lead and develop a team within a local Food Store. You will coach staff, ensure exceptional customer service, and maintain standards across stock, merchandising and store operations, while upholding food safety and loss-prevention procedures.

The role emphasises hands-on leadership and community-focused service. You will work closely with the Store Manager to create a welcoming, well-run store and to deliver outstanding customer experiences

Qualifications

• Experience in retail or customer-focused environment.
• Willingness to lead by example and support colleagues.
• Able to authorise age-related sales (over 18).

Responsibilities

• Lead, motivate and support colleagues to deliver exceptional customer service every day.
• Coach and develop your team, helping colleagues build their confidence, skills and knowledge.
• Maintain excellent standards across the store, including availability, merchandising, presentation and cleanliness.
• Support stock control, minimise waste and help maximise sales opportunities.
• Ensure food safety, cash handling, security and operational procedures are followed at all times.
• Monitor store performance, contributing ideas and improvements that help drive results.

Job description

Lincolnshire Co-op is seeking a Food Team Leader to lead and develop a team within a local Food Store. You will coach staff, ensure exceptional customer service, and maintain standards across stock, merchandising and store operations, while upholding food safety and loss-prevention procedures.

The role emphasises hands-on leadership and community-focused service. You will work closely with the Store Manager to create a welcoming, well-run store and to deliver outstanding customer experiences