Food Team Leader

Lincolnshire Co-Op; Lincoln; On-site; GBP 22,000 - 28,000; Full time

Job summary

Lincolnshire Co-op is seeking a Food Team Leader to coach and develop a frontline team, ensure stock availability and deliver outstanding customer service across our stores in Lincolnshire. You'll work closely with the Store Manager to maintain high standards of presentation, food safety and operational procedures, while motivating colleagues to improve sales and community wellbeing.

This hands-on leadership role offers training, progression and the chance to make a real difference for customers

Qualifications

• Experience in retail or customer-focused environment.
• Ability to lead and develop a team.
• Over 18 to authorise age-related sales.

Responsibilities

• Lead, motivate and support colleagues to deliver exceptional customer service every day.
• Coach and develop your team, helping colleagues build their confidence, skills and knowledge.
• Maintain excellent standards across the store, including availability, merchandising, presentation and cleanliness.
• Support stock control, minimise waste and help maximise sales opportunities.
• Ensure food safety, cash handling, security and operational procedures are followed at all times.

Skills

Leadership

Team motivation

Customer service

Retail experience

Job description

• About the role

  Inspire your team. Support your community. Lead with purpose.

  At Lincolnshire Co-op, our Food Stores are at the heart of communities across Lincolnshire and the surrounding counties. We're more than somewhere to pick up the weekly shop - we're a place where local producers are championed, great service comes as standard and colleagues genuinely make a difference every day.

  As a Food Team Leader, you'll lead by example, support and develop your team and help ensure every customer leaves with a positive experience.

  Working closely with the Store Manager, you'll help create a welcoming, well-run store where colleagues feel empowered and customers enjoy shopping.

  Lead from the front in a role where every day is different

  As a Food Team Leader every day is different, one moment you'll be coaching a colleague to build their confidence, the next you'll be ensuring shelves are fully stocked, overseeing promotional displays or stepping in to support the store during busy trading periods.

  You'll have the opportunity to influence how your store performs by motivating your team, maintaining excellent operational standards and delivering the outstanding customer service that Lincolnshire Co-op is known for. Whether you're resolving a customer query, managing stock availability or identifying opportunities to improve sales, you'll play an important part in your store's success.

  This is a hands on leadership role where you'll balance supporting your colleagues with making sure the day to day operation runs smoothly, safely and efficiently.

  As a Food Team Leader, you'll:

  Lead, motivate and support colleagues to deliver exceptional customer service every day. Coach and develop your team, helping colleagues build their confidence, skills and knowledge. Maintain excellent standards across the store, including availability, merchandising, presentation and cleanliness. Support stock control, minimise waste and help maximise sales opportunities. Ensure food safety, cash handling, security and operational procedures are followed at all times. Monitor store performance, contributing ideas and improvements that help drive results.

  Why you'll thrive with us

  This is a fantastic opportunity for someone who's ready to take the next step in their retail career or build on existing leadership experience. You'll have the chance to make a genuine impact - not only by helping your team grow but by creating a store that customers trust and enjoy visiting.

  In return, you'll receive comprehensive training, ongoing development opportunities and the support of a business that invests in its people. Every day brings new challenges, new opportunities and the satisfaction of knowing your work helps strengthen the communities we serve.

  Because at Lincolnshire Co-op, we're not just leading stores - we're helping make life better in our communities.

  INDMP

• About You

  Bring out the best in yourself and others

  Being a great Team Leader isn't about knowing everything from day one – it's about leading with confidence, supporting those around you and creating an environment where colleagues and customers can thrive.

  You'll enjoy motivating people, setting high standards and leading by example. Whether you're coaching a colleague, supporting a busy trading period or finding solutions to everyday challenges, you'll be someone your team can rely on.

  Ideally, you'll have experience in a retail or customer-focused environment and be ready to take ownership, embrace new challenges and look for opportunities to improve the way things are done. You'll share our passion for delivering outstanding customer service and making a positive difference within your local community.

  You'll need to be over 18 years old to be a Team Leader, as you'll need to authorise age-related sales.

  The difference you'll make

  As a Food Team Leader, you'll do much more than help run a successful store. You'll inspire your team to deliver exceptional service, create a welcoming environment for customers and help maintain the high standards our communities expect from Lincolnshire Co-op.

  Through your leadership, you'll help build a motivated team, create memorable customer experiences and ensure the store remains a place where colleagues enjoy working and customers enjoy shopping. Every decision you make will contribute towards making life better in the communities we proudly serve.

  What you'll receive in return

  Up to 30 days' annual leave (pro rata), including bank holidays.

  A pension scheme with up to 12% employer contributions. Generous colleague discounts across our family of businesses. An annual discretionary award to recognise and reward your hard work. Ongoing learning, development and wellbeing support. Opportunities to get involved in community initiatives.

  We're proud to be an Investors in People Platinum employer, committed to helping our colleagues grow, develop and thrive throughout their careers.

  If you're looking for a role where you can inspire a team, support your community and continue developing your own career, we'd love to hear from you.

  A full job description is available to download on this page, including further information about the responsibilities, experience and skills required for the role.