Food Team Leader — Drive Service & Results

Marks & Spencer Plc; Lisburn; On-site; GBP 32,000 - 42,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Team Manager in Food to lead from the front on the shop floor, set pace, raise standards, and inspire the team to deliver standout service and strong commercial results, even under pressure. You will coach and develop a multiskilled team, own standards and safety, and use insight to drive performance while modelling inclusion and the M&S values.

This role is for leaders who don't stand still, who back their people, and take pride in

Qualifications

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Confidence handling constructive conversations and managing change.
• Commitment to inclusive leadership and customer service excellence.

Responsibilities

• Lead from the front on the shop floor, setting pace and standards.
• Inspire a multiskilled team to deliver standout service and strong commercial results.

Skills

Team leadership

Customer focus

Data-driven decisions

Coaching & development

Resilience & adaptability

Digital confidence

Inclusion & service culture

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Team Manager in Food to lead from the front on the shop floor, set pace, raise standards, and inspire the team to deliver standout service and strong commercial results, even under pressure. You will coach and develop a multiskilled team, own standards and safety, and use insight to drive performance while modelling inclusion and the M&S values.

This role is for leaders who don't stand still, who back their people, and take pride in