Food Store Team Leader - Fast-Paced, Customer-Centric

Marks and Spencer; Lisburn; On-site; GBP 26,000 - 34,000; Full time

Job summary

Marks & Spencer in the United Kingdom, Northern Ireland is seeking a Team Manager in Food on the shop floor to lead from the front, raise standards, and inspire the team to deliver standout service and strong commercial results.

You'll work in a fast-paced retail environment, coach and develop colleagues, manage performance with clarity, and embrace new ways of working while modelling great service and inclusion.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• Confidence having constructive, sometimes difficult conversations.
• A resilient, adaptable mindset with the energy to lead through change.
• Digital confidence and a willingness to embrace new ways of working.
• A natural role model for great service, inclusion and M&S behaviours.

Responsibilities

• Lead on the shop floor to set pace, raise standards and inspire the team.
• Deliver standout service and strong commercial results through leadership.
• Use data and insight to drive results and make bold decisions.
• Coach and develop team, performance manage with clarity and empathy.
• Lead through change with energy and inclusivity.

Job description

Marks & Spencer in the United Kingdom, Northern Ireland is seeking a Team Manager in Food on the shop floor to lead from the front, raise standards, and inspire the team to deliver standout service and strong commercial results.

You'll work in a fast-paced retail environment, coach and develop colleagues, manage performance with clarity, and embrace new ways of working while modelling great service and inclusion.