Food Service Assistant/General Assistant

BaxterStorey; Stansted Mountfitchet; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Food Service Assistant/General Assistant to join their team. This role offers the opportunity to deliver exceptional hospitality experiences while working in a collaborative and inclusive environment. You will be responsible for serving food and beverages, ensuring guest satisfaction, and maintaining high hygiene standards. With a strong focus on personal development and a commitment to work-life balance, this position is perfect for those eager to grow in the hospitality sector. Join a company that values diversity and invests in your future!

Benefits

28 days holiday

Birthday off

Volunteering days

Enhanced maternity leave

Free meals on shift

Training and development opportunities

Pension and life insurance

Cycle to work scheme

Qualifications

• Passion for food and customer service is essential.
• Experience in a similar role is a plus.

Responsibilities

• Serve food and beverages to guests in a friendly manner.
• Ensure cleanliness and hygiene standards are maintained.
• Collaborate with colleagues for smooth operations.

Skills

Customer Service

Food Safety Knowledge

Team Collaboration

Adaptability

Education

Experience in Food Service

Job description

Company Description

Service Supervisor

• Cargo bay South
• Full-time Monday to Friday between 1530-0000
• Rate Per Hour: £13
• Employment Type: Permanent
• Hours Per Week: 37.5
• Position is subject to a 5-year vetting employment check and successful DBS

Benefits:

• 28 days holiday, increasing with years of service
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks’ enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional, and efficient? Then this is the role for you. At BaxterStorey, we believe every interaction is an opportunity to create a lasting impression. We’re looking for a Food Service Assistant/General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe our people set us apart. As a team member, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training to ensure you have the skills and knowledge to thrive, and we guarantee a good work-life balance because we believe people excel when given the space to care for themselves.

If you are a Food Service Assistant/General Assistant who thrives on delivering extraordinary experiences and loves being part of a harmonious and collaborative team, we would love to hear from you!

Job Description

• Serve food and beverages to guests in a friendly and professional manner. Ensure guests’ needs and requests are efficiently addressed.
• Provide excellent customer service by being attentive to guests’ needs at every point in their journey. Answer questions and address concerns in a friendly manner.
• Collaborate with colleagues to ensure smooth operations and support an inclusive and safe working environment.
• Comply with health and safety regulations and any specific food service or catering guidelines.
• Maintain cleanliness and hygiene standards in the kitchen and dining areas.

Qualifications

• Have a contagious passion for food and/or customer service.
• Enjoy working within a collaborative and inclusive team environment.
• Ability to adapt to challenges with a solution-oriented perspective.
• Previous experience in a similar role, especially in food service, is a plus.
• Some knowledge of food safety and sanitation practices.
• Work according to BaxterStorey core values.

Additional Information

For nearly 20 years, we have created beautiful spaces, exciting menus, and friendly teams across various locations, ensuring each customer has the hospitality experience they deserve. We seek the brightest and best to join us and support you in creating your hospitality legacy and building a proud career. Our focus on our people means we constantly strive to improve and learn. Join us and be part of the food revolution!

BaxterStorey Values:

Always Visionary: We strive for better, lead the way, and blaze our own trail.

Wholeheartedly Positive: We are upbeat, motivating, and inspiring, with a love for what we do.

Creatively Collaborative: We embrace differences to push creativity and work together to improve.

Forever Conscious: We work as a team to protect the planet and support local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and eager to learn, we can develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, with each employee feeling respected and able to give their best. We have set an ambition to ‘set the standard and be recognized for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.