Food Service Assistant - Eversfield Care Home

Elizabeth Finn Homes; Reigate; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Enhanced family leave pay

Enhanced overtime and bank holiday

Occupational sick pay after 6 months'

Blue Light Card discounts

Employee Assistance Programme

Mental Health First Aiders

Care Friends referral scheme

Subsidised meals while on duty

Learning, development and apprenticesh

Professional qualifications and study

Job summary

Elizabeth Finn Homes is seeking a compassionate Food Services Assistant to support the preparation and service of meals for residents at our Reigate care home. You will help maintain kitchen cleanliness and ensure meals meet safety standards while delivering person-centred, friendly service.

The role requires flexible shifts (8:00am-7:30pm) across 25 or 40 hours per week, weekend availability, and a Basic Food Hygiene certificate (NVQ2 desirable).

Qualifications

• Basic Food Hygiene certificate or willingness to undertake.
• NVQ level 2 is desirable.
• Experience in a care home is desirable.
• In good general health, physically and mentally fit to meet the requirements of the role.

Responsibilities

• Preparing and serving meals safely and accurately - supporting food preparation, serving correct portions at set times, and ensuring food is presented attractively while meeting residents’ individual needs.
• Strict compliance with food safety and health regulations - adhering to Food Hygiene, Health & Safety, and COSHH requirements.
• Maintaining high standards of kitchen cleanliness - cleaning kitchens, equipment, crockery, and dining areas and reporting faults.
• Responding sensitively to residents’ needs - listening, reporting complaints, and alerting senior staff to issues.
• Working effectively as part of a team under time pressures - following instructions, meeting deadlines, and attending required training.

Skills

Basic Food Hygiene certificate

Care home experience

Education

NVQ level 2 (desirable)

Basic Food Hygiene certificate (required or willing)

Job description

CQC rating: Good

Address: 56 Reigate Rd, Reigate, RH2 OQR

Hourly Rate: £13.45 per hour + benefits

Contract: Full - Time, Part-time, Permanent

Shifts: 25 or 40 hours per week available. Shifts operate between 8:00am and 7:30pm, including shifts of 8:00am-2:30pm and 9:30am-7:30pm. Weekend availability is essential.

Elizabeth Finn Homes do not currently provide sponsorship, but we welcome applications from those who have a right work in the UK.

Some of the 30 ways we care for you, so you can care for others.

• Enhanced family leave pay
• Enhanced overtime and bank holiday rates
• Occupational sick pay after 6 months' service
• Free Blue Light Card with access to thousands of discounts
• Employee Assistance Programme, free counselling and wellbeing support
• Mental Health First Aiders
• Care Friends referral scheme with cash rewards
• Subsidised meals while on duty
• Learning, development and apprenticeship opportunities
• Professional qualifications and study support

About The Role

We are seeking a compassionate and reliable Food Services Assistant to support the preparation and service of meals and beverages for our residents. The role includes maintaining high standards of kitchen cleanliness and equipment hygiene, while delivering prompt, courteous, and person-centred service to our residents at all times.

What You'll Do

• Preparing and serving meals safely and accurately - supporting food preparation, serving correct portions at set times, and ensuring food is presented attractively while meeting residents’ individual needs.
• Strict compliance with food safety and health regulations - consistently adhering to Food Hygiene, Health & Safety, and COSHH requirements to protect residents, staff, and visitors.
• Maintaining high standards of kitchen cleanliness - cleaning kitchens, equipment, crockery, and dining areas in line with cleaning schedules, and promptly reporting any equipment faults.
• Responding sensitively to residents’ needs - listening to residents respectfully, reporting complaints or concerns, and alerting senior staff to any issues such as difficulty eating or refusal of meals.
• Working effectively as part of a team under time pressures - following instructions accurately, meeting service deadlines, supporting colleagues, and attending required training to deliver excellent customer service.

Qualifications & Skills

• Basic Food Hygiene certificate or willingness to undertake the same.
• NVQ level 2 is desirable.
• Experience in a care home is desirable.
• In good general health, physically and mentally fit to meet the requirements of the role.

About Eversfield Care Home

A warm welcome awaits at our Eversfield Home. From your first sight of its attractive stone facade and pretty, ornate entrance, you will feel right at home. Offering the highest levels of residential and nursing care provided by a team of experienced and committed staff.

About Us

Elizabeth Finn Homes is a leading provider of exceptional care for older people, renowned for delivering high-quality, person-centred care across our homes in the UK.

We are committed to creating an inclusive workplace where everyone feels valued, respected and able to be themselves. We welcome applications from people of all backgrounds, experiences and communities. We believe that having a diverse workforce helps us better understand and support the residents, families and colleagues we serve.

Guided by our values of Bring Love, Inspire More, Act with Purpose and Welcome All, we strive to make a positive difference every day.

Safeguarding & Criminal records checks

Elizabeth Finn Homes is committed to safeguarding our residents, colleagues and communities. As part of our safer recruitment process, all offers of employment are subject to satisfactory pre-employment checks, including an Enhanced DBS check with Barred List check where required for regulated activity roles. Having a criminal record will not necessarily prevent you from working with us. Any disclosures will be considered on a case-by-case basis, taking into account the nature of the offence and its relevance to the role. Our approach to safeguarding reflects our company values.