Food Service Assistant

Royal British Legion; Burton upon Trent; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Parental leave

Pension scheme

Flexible working

Employee assistance

Training courses

Volunteer opportunities

Travel loans

Job summary

Royal British Legion in Burton-on-Trent is seeking a Food Service Assistant to join our catering team on a 9-month fixed-term contract. You’ll help serve meals, prepare beverages and support events across a 380-seat restaurant, coffee shop and function spaces.

You’ll bring experience in catering or hospitality, a good understanding of food hygiene and safety, and the ability to work at pace. Weekend and occasional evening shifts are required to cover busy service and events.

Qualifications

• Experience in catering, hospitality or food service.
• Good understanding of food hygiene and health and safety standards.
• Comfortable working at pace and with customers.
• Willingness to work weekends and evenings as required.

Responsibilities

• Serve meals and beverages to customers.
• Assist with event setup and service.
• Maintain clean and welcoming dining areas.
• Help with opening/closing duties and stock checks.

Skills

Customer service

Food hygiene

Fast-paced work

Teamwork

Job description

About The Role

We’re looking for an experienced Food Service Assistant to join our busy catering team at the National Remembrance Gardens on a 9-month fixed-term contract. With a 380-seat restaurant, coffee shop, large-scale events and hospitality functions catering for up to 500 guests, this is a varied role where no two days are quite the same. From serving freshly prepared meals and barista-style coffees to supporting special events and functions, you’ll be part of a team delivering a great food and drink experience across one of the UK’s most distinctive visitor destinations.

The National Remembrance Gardens is one of Staffordshire’s most distinctive visitor attractions, welcoming people throughout the year to explore its beautiful grounds, discover its memorials and attend a wide range of events. With busy restaurants, cafés and event spaces, there’s much more happening behind the scenes than you might expect, making it an exciting and varied place to work.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll be hands‑on across our catering outlets, helping everything run smoothly from preparation through to service. Whether you're welcoming visitors, serving food and drinks, setting up for an event or keeping our dining areas looking their best, you'll take pride in getting the details right. We're looking for someone who enjoys a busy service, works well alongside colleagues and knows how important friendly, efficient service is to the overall visitor experience.

You’ll bring previous experience in catering, hospitality or food service, along with a good understanding of food hygiene and health and safety standards. You'll be confident dealing with customers, comfortable working at pace and happy to turn your hand to different tasks throughout the day. Flexibility to work weekends and occasional evenings is important, particularly when supporting events. If you enjoy the variety of hospitality but would like to work somewhere that offers much more than a traditional restaurant or café setting, we'd love to hear from you.

Please note that this role will be based onsite at the National Remembrance Gardens, Burton‑on‑Trent DE13 7AR. The hours are 30 hours per week with working any 5 from 7, flexibility for this role is key.

Employee benefits include -

• 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
• Enhanced paid maternity, paternity and adoption leave
• Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
• Range of flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses delivered by learning specialists to support your development goals and objectives
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s).