Food Service Assistant

British Legion; Burton upon Trent; Remote; GBP 19,000 - 23,000; Full time

Benefits offered by this job

28 days paid holiday

Pension scheme 6–14%

Flexible working options

Employee Assistance Programme

Learning courses and development

Volunteer opportunities

Travel loans & Cycle to Work

Job summary

Royal British Legion is seeking an experienced Food Service Assistant for a 9-month fixed-term contract at the National Remembrance Gardens. The role involves serving meals and beverages, supporting events, and ensuring a high standard of service in a 380-seat restaurant and coffee shop.

You’ll need catering or hospitality experience, knowledge of food hygiene and health & safety, and flexibility to work weekends and evenings.

Qualifications

• Experience in catering, hospitality or food service.
• Good understanding of food hygiene and health & safety standards.
• Willing to work weekends and occasional evenings.
• Onsite role at the National Remembrance Gardens, Burton-on-Trent.

Responsibilities

• Serve prepared meals and barista-style coffees.
• Support events and functions and prepare dining areas.
• Assist in setting up for events and maintaining cleanliness of service areas.

Skills

Catering experience

Customer service

Food hygiene

Job description

£21,085.50 per annum (30 hours per week, pro rata from £28,114 FTE)

We’re looking for an experienced Food Service Assistant to join our busy catering team at the National Remembrance Gardens on a 9-month fixed-term contract. With a 380-seat restaurant, coffee shop, large-scale events and hospitality functions catering for up to 500 guests, this is a varied role where no two days are quite the same. From serving freshly prepared meals and barista-style coffees to supporting special events and functions, you’ll be part of a team delivering a great food and drink experience across one of the UK’s most distinctive visitor destinations.

The National Remembrance Gardens is one of Staffordshire’s most distinctive visitor attractions, welcoming people throughout the year to explore its beautiful grounds, discover its memorials and attend a wide range of events. With busy restaurants, cafés and event spaces, there’s much more happening behind the scenes than you might expect, making it an exciting and varied place to work.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll be hands-on across our catering outlets, helping everything run smoothly from preparation through to service. Whether you're welcoming visitors, serving food and drinks, setting up for an event or keeping our dining areas looking their best, you'll take pride in getting the details right. We're looking for someone who enjoys a busy service, works well alongside colleagues and knows how important friendly, efficient service is to the overall visitor experience.

You'll bring previous experience in catering, hospitality or food service, along with a good understanding of food hygiene and health and safety standards. You'll be confident dealing with customers, comfortable working at pace and happy to turn your hand to different tasks throughout the day. Flexibility to work weekends and occasional evenings is important, particularly when supporting events. If you enjoy the variety of hospitality but would like to work somewhere that offers much more than a traditional restaurant or café setting, we'd love to hear from you.

Please note that this role will be based onsite at the National Remembrance Gardens, Burton-on-Trent DE13 7AR . The hours are 30 hours per week with working any 5 from 7, flexibility for this role is key.

Employee benefits include -

• 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
• Enhanced paid maternity, paternity and adoption leave
• Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
• Range of flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses delivered by learning specialists to support your development goals and objectives
• Opportunities to v olunteer
• Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require th e job advert orjob description in an alternative format, pleasecontact0808 802 8080.

If you are an internal applicant applying for this secondment, please ensure you have discussed it with your line manager and obtained their approval.

About Us

Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.

As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.

We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.

Visit our Careers Page to discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

£21,085.50 per annum (30 hours per week, pro rata from £28,114 FTE)

£38,952 per annum (Inclusive of London supplement)

£32,702 to £37,452 per annum (Inclusive of London Supplement)

Homebased (Regional), South & West Yorkshire

Membership, Armed Forces & Community Engagement

£61,162 to £67,958 per annum FTE pro rata (£48,929.60 to £54,366.40 per annum for 28 hours per week)