Food Service Assistant

Fenwick Limited; Bracknell; Hybrid; GBP 11,000 - 21,000; Part time

Benefits offered by this job

25% Colleague Discount

28 days annual leave increasing with 1

Birthday day

WeCare - 24/7 GP

Perks* discounts

Pension scheme

Job summary

Fenwick Limited in Bracknell is seeking friendly Front of House team members to deliver warm hospitality, greet guests, and ensure memorable dining experiences.

We offer balanced shifts with no late-night work, and contracts of 20, 30, or 36.5 hours per week, with training and development opportunities across our brands.

Join a welcoming team and enjoy staff benefits including colleague discount, generous annual leave, pension and wellbeing support as part of our commitment to work life balance.

Qualifications

• A proven track record in a customer-facing role within a similar business is desirable, but not essential
• Adaptable to changing demands and able to maintain a positive attitude in a fast-paced environment
• Demonstrates a passion for the hospitality industry and a willingness to learn and grow within the role
• Excellent communication and strong interpersonal skills are essential for this role

Responsibilities

• Enrich customers' dining experience with authentic and natural service
• Keep the restaurant clean and tidy and share knowledge of the menu
• Work as part of a team to deliver consistent service

Skills

Customer-facing experience

Excellent communication

Interpersonal skills

Adaptable

Job description

Do you have what it takes to join our team as one of our Front of House team members? We are looking for people who are dynamic and driven who will help ensure our customers experience our famous hospitality when visiting our restaurants in Bracknell!

Unlike many roles in hospitality, our roles do not include late night working giving a rare and much sought after, work life balance.

Our Front of House team members enrich our customers' experience whilst dining with us, ensuring our customers leave with a lasting impression. The team provides authentic and natural service, working together to ensure the restaurant is clean and tidy and sharing knowledge of the menu with customers.

We are currently recruiting for the following contracts:

• 20 hours per week - Fuego
• 30 hours per week - Fuego
• 36.5 hours per week - Mason & Rye

About the Candidate

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed.

• A proven track record in a customer-facing role within a similar business is desirable, but not essential
• Adaptable to changing demands and able to maintain a positive attitude in a fast-paced environment
• Demonstrates a passion for the hospitality industry and a willingness to learn and grow within the role
• Excellent communication and strong interpersonal skills are essential for this role

When you join Fenwick, you'll receive;

• 25% Colleague Discount (across most areas)
• 28 days annual leave increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
• Birthday day - 1 additional day off in the month of your birthday
• WeCare - 24/7 GP, mental health support service, get fit schemes and more
• 'Perks*' - a great way to get discounts, exclusive deals and cashback
• Pension scheme

About Fenwick

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!