Food Customer Assistant - Digital-Savvy & Fast-Paced

Marks & Spencer Plc; West of England; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer Plc in the UK is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and helping customers find what they want.

You’ll use Sparks App and in-store devices, work across shifts, and be a resilient, brand ambassador who thrives under pressure while growing sales.

If you’re ready to roll up your sleeves, join a team that values great service and a positive customer experience every time they shop with us.

Qualifications

• Experience delivering customer service in a fast-paced environment.
• Comfort using digital tools and apps on the shop floor.
• Ability to work as part of a team in a busy food department.

Responsibilities

• Deliver five-star service at pace and assist customers across the Food section.
• Confidently recommend and sell our newest food products to customers.
• Utilise Sparks App and in-store devices to enhance customer experience.

Skills

Customer service

Digital literacy

Team player

Flexibility

Job description

Marks & Spencer Plc in the UK is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five-star service at pace and helping customers find what they want.

You’ll use Sparks App and in-store devices, work across shifts, and be a resilient, brand ambassador who thrives under pressure while growing sales.

If you’re ready to roll up your sleeves, join a team that values great service and a positive customer experience every time they shop with us.