Food Customer Assistant: Fast-Paced & Digital-Savvy

Marks and Spencer; Truro; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks and Spencer in the United Kingdom is seeking a Customer Assistant for our Food section, joining the team to deliver five-star service at pace during busy shifts. You’ll be ready to roll up your sleeves, stay digitally confident with Sparks App and in-store devices, and help customers across different areas of the store. If you enjoy working in a team and thrive under pressure, this role offers the chance to grow with a fast-moving retailer.

Qualifications

• Experience in a customer-facing role.
• Able to work under pressure and maintain service standards.
• Comfortable using digital tools to assist customers.

Responsibilities

• Provide five-star service to customers in the Food section.
• Assist customers with product knowledge and recommendations.
• Operate store systems and digital devices to support sales.
• Collaborate with the team to maintain store readiness during shifts.

Skills

Customer service

Teamwork

Fast-paced environment

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks and Spencer in the United Kingdom is seeking a Customer Assistant for our Food section, joining the team to deliver five-star service at pace during busy shifts. You’ll be ready to roll up your sleeves, stay digitally confident with Sparks App and in-store devices, and help customers across different areas of the store. If you enjoy working in a team and thrive under pressure, this role offers the chance to grow with a fast-moving retailer.