Food Retail Customer Assistant – Fast-Paced & Digital

Marks & Spencer Plc; Stratford-upon-Avon; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and meeting strong customer demand daily. You may be asked to work up to full-time hours in December due to operational requirements.

You'll thrive in a high-pressure environment, be digitally confident with Sparks App and in-store devices, and work across various store areas to support a seamless customer experience.

Qualifications

• Must be 18 or older due to health and safety policy.
• Experience in busy retail environments is a plus.
• Comfortable using digital tools in-store.

Responsibilities

• Provide five-star service at pace and drive sales.
• Assist customers and answer product questions.
• Utilize Sparks App and in-store devices to help customers.
• Flexibly work across store areas as required.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and meeting strong customer demand daily. You may be asked to work up to full-time hours in December due to operational requirements.

You'll thrive in a high-pressure environment, be digitally confident with Sparks App and in-store devices, and work across various store areas to support a seamless customer experience.