Holiday Food Customer Assistant — Fast-Paced & Digital

Marks & Spencer Plc; Stevenage; On-site; GBP 16,000 - 21,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant for our Food section. You will be at the frontline, providing five-star service and helping customers with product knowledge. Expect to work across multiple store areas and adapt to busy peak periods, including December weeks.

The role emphasizes being digitally confident with Sparks App and in-store devices, and thriving as part of a high-energy team in a fast-paced retail environment.

Qualifications

• Frontline customer service role in a busy retail environment.
• Ability to thrive under pressure and meet high service standards.
• Comfort with using digital tools to enhance the shopping experience.

Responsibilities

• Assist customers in the Food section with inquiries and purchases.
• Deliver five-star service and maintain store presentation during shifts.
• Work across various store areas as demands change and shifts vary.

Skills

Customer service

Team player

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant for our Food section. You will be at the frontline, providing five-star service and helping customers with product knowledge. Expect to work across multiple store areas and adapt to busy peak periods, including December weeks.

The role emphasizes being digitally confident with Sparks App and in-store devices, and thriving as part of a high-energy team in a fast-paced retail environment.