Customer Assistant — Fast-Paced Food Retail Pro

Marks and Spencer; Ludlow; On-site; GBP 16,000 - 23,000; Part time

Job summary

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and supporting the store during busy periods.

We value down-to-earth colleagues who can adapt to changing shifts, use digital tools like Sparks App and in-store devices, and work across store areas to meet customer demand with a positive, high-energy approach.

Qualifications

• Excellent customer service skills and a positive attitude.
• Able to stay calm and helpful in busy store environments.
• Comfortable using digital tools to assist customers.

Responsibilities

• Deliver five-star service at pace to customers in the Food section.
• Be a resilient brand ambassador who recommends and sells new food products.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Work across different store areas to meet changing demands.
• Be a team player who supports colleagues and drives sales growth.

Skills

Customer service

Adaptability

Digital literacy

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and supporting the store during busy periods.

We value down-to-earth colleagues who can adapt to changing shifts, use digital tools like Sparks App and in-store devices, and work across store areas to meet customer demand with a positive, high-energy approach.