Food Retail Associate — High-Energy Customer Service

Marks & Spencer Group; Liverpool; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and raising the bar with confident product recommendations.

You’ll work in a high-pressure, flexible role across store areas, using Sparks App and in-store devices to enhance the customer experience and meet demand. Full‑time hours may be required during peak weeks.

Qualifications

• Frontline retail experience preferred.
• Able to work in a fast-paced store environment.

Responsibilities

• Serve, sell and fill shelves to meet customer demand.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Work as part of a high-energy team to deliver seamless shopping experiences.
• Be flexible to work across various store areas and shifts.

Skills

Customer service

Teamwork

Adaptability

Communication

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and raising the bar with confident product recommendations.

You’ll work in a high-pressure, flexible role across store areas, using Sparks App and in-store devices to enhance the customer experience and meet demand. Full‑time hours may be required during peak weeks.