Fast-Paced Food Retail Customer Assistant

Marks and Spencer; Alnwick; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You'll be on the frontline, delivering five-star service to customers and helping with queries as they shop our range of foods.

The role requires a resilient, team-oriented attitude, willingness to work early shifts, and to use Sparks App and in-store devices to enhance the customer experience. You’ll need to adapt to a busy retail environment with changing demands.

Qualifications

• Experience in retail or customer service preferred.
• Willing to work early shifts and weekends if required.
• Ability to communicate clearly and helpfully with customers.

Responsibilities

• Deliver five-star service at pace to customers.
• Sell and recommend products to meet demand.
• Utilise Sparks App and in-store devices to aid the customer experience.
• Be flexible to work across different store areas and shifts.

Skills

Customer service

Interpersonal skills

Attention to detail

Job description

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You'll be on the frontline, delivering five-star service to customers and helping with queries as they shop our range of foods.

The role requires a resilient, team-oriented attitude, willingness to work early shifts, and to use Sparks App and in-store devices to enhance the customer experience. You’ll need to adapt to a busy retail environment with changing demands.