Fast-Paced Food Retail Assistant – Customer Champion

Marks & Spencer; Cowes; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section, joining frontline store roles. You'll deliver five-star service at pace and handle high customer demand with energy and pride.

You’ll confidently recommend and sell the latest food products, be digitally confident using Sparks App and in-store devices, and work as part of a positive team across various store areas. This role requires resilience, adaptability, and a proactive approach to helping customers

Qualifications

• Experience in customer service in a fast-paced retail environment.
• Comfort using digital tools and apps to assist customers.
• Strong team player with a proactive attitude.
• Able to adapt to different store areas and shifts.

Responsibilities

• Deliver five-star service at pace to customers.
• Recommend and sell new food products to customers.
• Utilize Sparks App and in-store devices to enhance the customer experience.
• Work across store areas with flexibility to shifts and demands.

Skills

Customer service

Digital tools

Teamwork

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section, joining frontline store roles. You'll deliver five-star service at pace and handle high customer demand with energy and pride.

You’ll confidently recommend and sell the latest food products, be digitally confident using Sparks App and in-store devices, and work as part of a positive team across various store areas. This role requires resilience, adaptability, and a proactive approach to helping customers