Food Retail Associate — Fast-Paced, Service-Driven

Marks and Spencer; Llandudno; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in the United Kingdom is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace, and helping customers with product knowledge and recommendations.

You’ll use Sparks App and in-store devices to assist customers and ensure a smooth shopping experience. This role requires resilience, teamwork, and shift flexibility across store areas.

Qualifications

• Customer-focused approach and ability to deliver high-quality service
• Comfortable using digital tools and devices to assist customers
• Flexible and able to work across store areas and varying shifts

Responsibilities

• Thrive in a high-pressure environment during peak times
• Provide five-star service at pace and contribute to a positive customer experience
• Advise and assist customers with product knowledge in the Food section
• Utilise Sparks App and in-store devices to enhance the customer experience and complete quick transactions
• Collaborate with team to fill shelves, keep areas tidy and ensure availability during busy periods
• Be a brand ambassador, helping customers feel valued every time they shop with us

Job description

Marks and Spencer in the United Kingdom is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace, and helping customers with product knowledge and recommendations.

You’ll use Sparks App and in-store devices to assist customers and ensure a smooth shopping experience. This role requires resilience, teamwork, and shift flexibility across store areas.