Food Hall Manager: Lead Operations & Customer Experience

Sainsbury's Limited; Benfleet; Remote; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Discount card

Annual bonus scheme

Free food and drinks

Generous holiday entitlement

Pension match

Share scheme

Wellbeing support

Cycle to Work

Special offers on gym memberships

Job summary

Sainsbury's Limited is seeking a store food manager at the Rayleigh Weir store in Benfleet to lead daily operations, coach teams and ensure service standards across the food hall. You will model high standards, manage scheduling, and drive customer satisfaction while maintaining compliance with store processes.

Salary starts around £32,700 plus benefits, with a strong focus on leadership, KPI delivery and delivering a first-rate shopping experience for customers.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Proven ability to coach teams to deliver high standards and efficiency.
• Experience leading customer-focused store operations with KPI delivery.

Responsibilities

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes whilst bringing passion for great shop keeping and customer service.
• Ensure every customer gets the food they want when they shop with us to help ensure we are the first choice for food.
• People management including performance, disciplinaries, scheduling and pay accuracy.
• At times taking overall responsibility for running the store and guiding colleagues.

Skills

People management

Customer service

KPI delivery

Team leadership

Job description

Sainsbury's Limited is seeking a store food manager at the Rayleigh Weir store in Benfleet to lead daily operations, coach teams and ensure service standards across the food hall. You will model high standards, manage scheduling, and drive customer satisfaction while maintaining compliance with store processes.

Salary starts around £32,700 plus benefits, with a strong focus on leadership, KPI delivery and delivering a first-rate shopping experience for customers.