Food Frontline Associate - Nights + £3 Premium

Marks and Spencer; Liverpool; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Join Marks and Spencer as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You'll be a resilient and committed brand ambassador who confidently recommends and sells our newest food products, ensuring customers feel valued every time they shop

Qualifications

• Frontline customer service in a busy food department.
• Ability to thrive under pressure and deliver five-star service.
• Comfort with digital tools and in-store devices.
• Willingness to work across store areas and varying shifts.
• UK-wide customer service ethos and brand ambassador mindset.

Responsibilities

• Assist customers with product questions and purchases.
• Deliver fast, friendly service during peak times.
• Restock, display products and support store operations.
• Collaborate with team to maintain a positive shopping environment.

Skills

Customer service

Team player

Digital tools

Flexible

Resilience

Tools

Sparks

Job description

Join Marks and Spencer as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You'll be a resilient and committed brand ambassador who confidently recommends and sells our newest food products, ensuring customers feel valued every time they shop