Christmas Frontline Customer Assistant – Fast-Paced Night Premium

Marks and Spencer; Skegness; On-site; GBP 12,000 - 17,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who know our Food products and are ready to roll up their sleeves day in and day out, meeting strong customer demand.

Qualifications

• Frontline customer service mindset and ability to work under pressure.
• Digital confidence to use Sparks App and in-store devices.
• Team player with a flexible approach across store areas.
• Resilient, proactive ambassador of the M&S brand.

Responsibilities

• Provide five-star service at pace in the Food sections.
• Recommend and sell our newest food products to customers.
• Stay sharp and focused during peak store times and busy periods.
• Collaborate with teammates to ensure a seamless customer experience.

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who know our Food products and are ready to roll up their sleeves day in and day out, meeting strong customer demand.