Food Frontline Associate — Night Shifts

Marks & Spencer Plc; West Kirby; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Unsocial shift premium

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service, handling high customer demand with urgency and poise, and helping customers locate products across a busy store.

You’ll work varied shifts, including nights, and use Sparks and in-store devices to improve the shopping experience. The role requires 18+ and a readiness to roll up sleeves in a fast-paced environment.

Qualifications

• Must be 18+ years old.
• Willingness to work across nights and weekends.
• Comfortable using Sparks and in-store devices to assist customers.

Responsibilities

• Deliver five-star service at pace and help customers find what they need.
• Confidently recommend and sell new food products to shoppers.
• Make customers feel valued and cared for at every interaction.
• Be a team player, supporting colleagues to deliver a seamless experience.
• Utilise Sparks and in-store devices to enhance the customer journey.
• Be flexible and prepared to work across different areas of the store.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks system

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service, handling high customer demand with urgency and poise, and helping customers locate products across a busy store.

You’ll work varied shifts, including nights, and use Sparks and in-store devices to improve the shopping experience. The role requires 18+ and a readiness to roll up sleeves in a fast-paced environment.