Food Frontline Associate - Evenings & Weekend Shifts

Marks and Spencer; Manchester; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of fast-paced retail. You’ll craft a positive customer experience, confidently answer questions, and help customers find products they want.

You’ll thrive in a high-energy environment, stay digitally confident with in-store tools, and work flexibly across store areas. The role suits individuals who enjoy lively shifts and delivering excellent service during peak times.

Qualifications

• Strong customer service mindset.
• Flexible to work peak times, including evenings and weekends.
• Willing to roll up sleeves and support store operations.

Responsibilities

• Frontline in the Food section, helping customers and keeping displays stocked.
• Confidently recommend and sell new food products to customers.
• Provide five-star service at pace during busy periods and holidays.
• Utilise in-store digital tools to enhance the customer experience.

Skills

Customer service

Retail sales

Digital literacy

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of fast-paced retail. You’ll craft a positive customer experience, confidently answer questions, and help customers find products they want.

You’ll thrive in a high-energy environment, stay digitally confident with in-store tools, and work flexibly across store areas. The role suits individuals who enjoy lively shifts and delivering excellent service during peak times.