Food Frontline Associate — Flexible Shifts

Marks and Spencer; Cowes; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section to be at the frontline of our busy store. You’ll deliver five-star service at pace, help customers locate products, and actively drive sales with a confident, friendly approach.

You’ll use Sparks and in-store devices to enhance the customer experience, work across store areas as needed, and thrive in a high-pressure team environment where every shift counts.

Qualifications

• Strong customer service skills and a passion for food products.
• Willingness to work across store areas to meet demand.
• Ability to thrive in a high-pressure retail environment.

Responsibilities

• Frontline customer service in the Food section, delivering five-star service at pace.
• Help customers find products, make recommendations and drive sales.
• Use Sparks and in-store devices to enhance the customer experience and efficiency.

Skills

Customer service

Food product knowledge

Digital tools literacy

Tools

Sparks app

In-store devices

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section to be at the frontline of our busy store. You’ll deliver five-star service at pace, help customers locate products, and actively drive sales with a confident, friendly approach.

You’ll use Sparks and in-store devices to enhance the customer experience, work across store areas as needed, and thrive in a high-pressure team environment where every shift counts.