Christmas Food Frontline Associate – Weekend Evenings

Marks and Spencer; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s retail sector. You’ll deliver five-star service at pace, support product knowledge, and contribute to a high-energy store environment.

Join a team that thrives under pressure, works across store areas, and uses digital tools to enhance the customer experience. Be prepared to adapt to varying shifts and duties as part of a busy retail operation.

Qualifications

• Experience in frontline retail or customer service is desirable.
• Knowledge of M&S Food products is beneficial.
• Willingness to work across different store areas and shifts.

Responsibilities

• Help customers with queries and product recommendations.
• Sell and upsell food products to meet customer demand.
• Maintain shelves and store cleanliness.
• Utilise Sparks and in-store devices to assist customers.

Skills

Customer service

Team player

Flexibility

Digital literacy

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s retail sector. You’ll deliver five-star service at pace, support product knowledge, and contribute to a high-energy store environment.

Join a team that thrives under pressure, works across store areas, and uses digital tools to enhance the customer experience. Be prepared to adapt to varying shifts and duties as part of a busy retail operation.