Food Frontline Associate - Weekend & Xmas Peak

Marks and Spencer; Greater London; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Food section to be on the frontline of a fast-moving retailer. You’ll deliver five-star service at pace and adapt to changing store needs while proudly representing the M&S brand.

Flexibility is essential as shifts include weekends and seasonal full-time hours during December. You’ll be a resilient, team-oriented colleague who thrives under pressure and embraces new food products.

Qualifications

• Demonstrate frontline customer service skills.
• Adapt to busy, high-pressure store environment.
• Be digitally confident with store apps and devices.
• Collaborate with team to deliver fast, five-star service.

Responsibilities

• Greet customers and assist with product questions.
• Assist with shelf replenishment and stock checks.
• Process transactions using in-store systems.
• Represent Marks & Spencer and promote new food products.

Skills

Customer service

Teamwork

Under pressure

Digital savvy

Tools

Sparks App

In-store devices

POS System

Job description

Marks & Spencer is seeking a Customer Assistant for our Food section to be on the frontline of a fast-moving retailer. You’ll deliver five-star service at pace and adapt to changing store needs while proudly representing the M&S brand.

Flexibility is essential as shifts include weekends and seasonal full-time hours during December. You’ll be a resilient, team-oriented colleague who thrives under pressure and embraces new food products.