Food Frontline Assistant - Fast-Paced & Digital

Marks and Spencer; Antrim; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be on the frontline of service. You will engage with customers, answer questions, and guide shoppers through product knowledge while delivering quick, five-star service in a fast-paced environment.

You will use Sparks and in-store devices to assist customers, stay flexible with shifts across Sundays, Thursdays, and Saturdays, and work as part of a high-energy team committed to growth in sales.

Qualifications

• Customer-first mindset and ability to deliver five-star service
• Willing to work flexible shifts including weekends
• Comfort with using digital tools to enhance customer experience

Responsibilities

• Assist customers in Food section and answer product questions
• Operate tills and process sales
• Maintain store cleanliness and stock shelves
• Support store team during peak times

Skills

Customer service

Flexible schedule

Team player

Tools

Sparks app

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be on the frontline of service. You will engage with customers, answer questions, and guide shoppers through product knowledge while delivering quick, five-star service in a fast-paced environment.

You will use Sparks and in-store devices to assist customers, stay flexible with shifts across Sundays, Thursdays, and Saturdays, and work as part of a high-energy team committed to growth in sales.