Food Customer Assistant — Fast-Paced, Digital-Savvy Frontline

Marks and Spencer; Slough; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in Slough is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering fast, friendly service to meet peak demand and drive sales.

You’ll thrive under pressure, be a resilient brand ambassador, and confidently recommend our newest food products. You’ll use Sparks App and in-store devices to enhance the customer experience.

Let’s roll up sleeves and join a team that values hard work, flexibility, and delivering value to every shopper.

Qualifications

• You are passionate about customer service and can thrive under pressure.
• You understand food retail and can engage customers to meet demand.
• You are comfortable using Sparks App and in-store devices.

Responsibilities

• Provide five-star service to customers in the Food section.
• Advise on products and upsell where appropriate.
• Operate store devices and Sparks App to assist customers.
• Support across store areas to meet shifting priorities.

Skills

Customer service

Teamwork

Digital tools

Job description

Marks and Spencer in Slough is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering fast, friendly service to meet peak demand and drive sales.

You’ll thrive under pressure, be a resilient brand ambassador, and confidently recommend our newest food products. You’ll use Sparks App and in-store devices to enhance the customer experience.

Let’s roll up sleeves and join a team that values hard work, flexibility, and delivering value to every shopper.