Food Customer Assistant – Fast-Paced & Digital-Savvy

Marks & Spencer Plc; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in Food to be at the frontline of our busy store. You will deliver five-star service, handle customer requests, and help drive product knowledge and sales.

This role requires resilience, a positive attitude, and flexibility to work across different store areas. You’ll engage with customers using Sparks App and in-store devices to ensure they get what they need.

Responsibilities

• Join M&S as a Customer Assistant in our Food section, frontline of the UK’s fastest-growing retailer.
• Confidently recommending and selling our newest food products to customers.
• Utilise digital tools such as the Sparks App and our in-store devices to enhance the customer experience.
• Be a team player and support others to deliver a seamless customer experience.
• Be flexible to work across various areas of the store as demands change.

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in Food to be at the frontline of our busy store. You will deliver five-star service, handle customer requests, and help drive product knowledge and sales.

This role requires resilience, a positive attitude, and flexibility to work across different store areas. You’ll engage with customers using Sparks App and in-store devices to ensure they get what they need.