Food Customer Assistant — Fast-Paced, Digital-Savvy

Marks & Spencer Plc; Bridgwater; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service in a high-pressure environment, and confident in recommending our latest food products to customers. Flexibility to work across store areas and early shifts is essential.

Applicants must be aged 18 or over due to health and safety policies. Digital tools like Sparks App will be used to enhance customer experiences.

Qualifications

• Must be 18 or older due to health and safety legislation.
• Willing to work early mornings and across store areas.
• Able to deliver five-star service at pace.
• Digital confidence with Sparks App and in-store devices.

Responsibilities

• Be at the frontline of the Food section and deliver five-star service at pace.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player and support colleagues to deliver a seamless customer experience.
• Be flexible to work across various store areas as demands change.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service in a high-pressure environment, and confident in recommending our latest food products to customers. Flexibility to work across store areas and early shifts is essential.

Applicants must be aged 18 or over due to health and safety policies. Digital tools like Sparks App will be used to enhance customer experiences.