Food Customer Assistant — Fast-Paced & Digital-Savvy

Marks & Spencer Plc; Gillingham; In loco; GBP 12.000 - 18.000; Part-time

Descrizione del lavoro

Marks & Spencer plc is seeking a Customer Assistant for the Food section to be at the frontline of our busy UK stores. You will deliver five-star service, help customers with product knowledge, and use Sparks App and in-store devices to enhance the shopping experience.

We value down-to-earth colleagues who can work under pressure, stay focused during peak times, and adapt to flexible shifts across store areas. Christmas period may require full-time hours in weeks of 13 and 20 December.

Competenze

• Strong customer service skills in a fast-paced retail environment.
• Willing to use digital tools like Sparks App to assist customers.
• Flexible to work across store areas and shifts.
• Brand ambassador focused on delivering value to customers.

Mansioni

• Assist customers on the shop floor and in the food section.
• Recommend and sell food products to customers.
• Work with store team to maintain high service standards.
• Be adaptable to varying shifts and areas.

Conoscenze

Customer service

Team player

Adaptability

Digital tools

Upselling

Strumenti

Sparks App

In-store devices

Descrizione del lavoro

Marks & Spencer plc is seeking a Customer Assistant for the Food section to be at the frontline of our busy UK stores. You will deliver five-star service, help customers with product knowledge, and use Sparks App and in-store devices to enhance the shopping experience.

We value down-to-earth colleagues who can work under pressure, stay focused during peak times, and adapt to flexible shifts across store areas. Christmas period may require full-time hours in weeks of 13 and 20 December.