Food Customer Assistant - Fast-Paced, Digital-Savvy

Marks and Spencer; Belfast City District; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Belfast is seeking a Customer Assistant in our Food section to be at the frontline of service, helping customers with warmth and speed during busy periods.

You’ll promote products, answer questions, and use Sparks App and in-store devices to locate items and check stock.

This role rewards teamwork, resilience, and a willingness to adapt to changing shifts across store areas.

Qualifications

• Experience delivering excellent customer service in fast-paced environments.
• Willingness to learn and use digital tools (Sparks App) on the shop floor.
• Able to adapt to flexible shifts across store areas.

Responsibilities

• Assist customers with queries and product recommendations to drive sales.
• Promote and upsell Food products while maintaining welcoming service.
• Utilise Sparks App and in-store devices to locate products and check stock.

Skills

Customer service

Team player

Job description

Marks and Spencer in Belfast is seeking a Customer Assistant in our Food section to be at the frontline of service, helping customers with warmth and speed during busy periods.

You’ll promote products, answer questions, and use Sparks App and in-store devices to locate items and check stock.

This role rewards teamwork, resilience, and a willingness to adapt to changing shifts across store areas.