Food Counter Specialist — Fresh, Customer‑First

John Lewis; Hale Barns; On-site; GBP 18,000 - 19,000; Full time

Job summary

Waitrose Hale Barns is seeking a dedicated Partner to join the food counter team. You will work on open food counters (meat, fish, cheese, bakery) with focus on presentation, hygiene and product availability, contributing to a superb customer experience.

The role is temporary with 27.5–37.5 hours per week, Monday to Friday, 07:00–21:00. A night premium applies for hours between 22:00–06:00, and there is potential for progression with our new Hale Barns shop opening.

Qualifications

• Strong communication to work with customers and as part of a team.
• Experience in customer-facing roles is desirable.
• Experience in catering/hospitality is advantageous.
• Interest in food and drink trends is beneficial.
• Flexibility to support the branch as needed.

Responsibilities

• Take responsibility for your own food counter, ensuring top presentation and hygiene.
• Monitor stock levels to ensure popular products are available.
• Handle open food with due hygiene and health & safety protocols, help reduce waste.
• Keep updated on new products and Waitrose food values like animal welfare.
• Support wider shop team with general shopkeeping tasks.

Skills

Communication skills

Customer facing experience

Catering / hospitality experience

Food trends awareness

Flexible approach

Job description

Waitrose Hale Barns is seeking a dedicated Partner to join the food counter team. You will work on open food counters (meat, fish, cheese, bakery) with focus on presentation, hygiene and product availability, contributing to a superb customer experience.

The role is temporary with 27.5–37.5 hours per week, Monday to Friday, 07:00–21:00. A night premium applies for hours between 22:00–06:00, and there is potential for progression with our new Hale Barns shop opening.