Food & Beverage Team Leader

The Rank Group; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Grosvenor Casino in Leicester is seeking an F&B Team Leader to ensure exceptional food and beverage service. This role involves leading a team to deliver high standards and engage customers, contributing to the mission of becoming the UK's most loved casinos. Benefits include competitive pay, tips, and various employee perks.

Benefits

Hourly pay rate of £12.21

Share of uncapped tips

Premium Pay Night Allowance

Paid breaks

Holiday entitlement: 28 days

Nest Pension Scheme: 3% company contribution

Life Insurance coverage

Long Service Awards

Online learning opportunities

Free team uniform

Retail Discount Scheme

Employee Assistance Programme

50% food and soft drinks discount

Qualifications

• Strong, inclusive leadership skills with experience in building high-performing teams.
• Experience in a Food & Beverage operation.

Responsibilities

• Ensure smooth delivery of food and beverage services.
• Motivate team to maintain high standards of professionalism.
• Deliver engaging dining and drinking experiences.

Skills

Leadership

Team Building

Customer Service

Education

NVQ Level 2 in Hospitality

Job description

Company Description

Grosvenor Casino, Leicester, LE1 4NN

We are Grosvenor Casinos, on a journey to become the UK's most loved casinos. Our venues are central to their communities, providing a space for people to play, have fun, relax with friends, and enjoy excellent food, drinks, and entertainment.

We are growing rapidly, making now an exciting time to join us.

As a valued team member, you'll enjoy the following benefits:

• Hourly pay rate of £12.21
• Tips: Share of uncapped tips
• Premium Pay Night Allowance: an extra £1 per hour after midnight
• Paid breaks
• Holiday entitlement: 28 days
• Nest Pension Scheme: 3% company contribution
• Life Insurance coverage
• Long Service Awards
• Online learning opportunities
• Free team uniform
• Retail Discount Scheme
• Employee Assistance Programme
• 50% food and soft drinks discount across all Grosvenor Casino & Mecca Bingo venues

Job Description

As an F&B Team Leader, you will be crucial in ensuring the smooth delivery of food and beverage services that surpass customer expectations. Your leadership will motivate your team to maintain high standards of professionalism and efficiency, delivering an engaging dining and drinking experience that is flawless from start to finish.

You will inspire your team to provide first-class service, encouraging customer loyalty and supporting our mission to become the most loved casinos in the UK.

Qualifications

• Strong, inclusive leadership skills with experience in building high-performing teams
• Experience in a Food & Beverage operation

If you hold an NVQ Level 2 in Hospitality or a relevant kitchen qualification, that's a plus but not essential.