Food & Beverage Team Leader

VERA Security, Inc.; Bournemouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking casino group as an F&B Team Leader, where your leadership will drive exceptional customer experiences. This role is pivotal in ensuring that food and beverage services exceed expectations, creating a welcoming environment for guests. You'll inspire and motivate a dedicated team, fostering a culture of excellence and professionalism. As the company expands, your contributions will help shape memorable experiences, making every visit unforgettable. Be part of an exciting journey in a vibrant community hub that prioritizes both customer and colleague satisfaction.

Qualifications

• Demonstrable experience of building a high performing team.
• Experience in a Food & Beverage operation.

Responsibilities

• Orchestrate seamless delivery of food and beverage services.
• Inspire a team to uphold high standards of professionalism.

Skills

Leadership Skills

Customer Service

Team Building

Education

NVQ Level 2 in Hospitality

Relevant Kitchen Qualification

Job description

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play - they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

As an F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish.

You’ll inspire and motivate your team to provide a first-class service that leaves customers wanting to return time & time again and driving our mission to being the most loved Casinos in the UK.

Qualifications

• Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team
• Experience of working in a Food & Beverage operation

If you have either an NVQ Level 2 in Hospitality or a relevant kitchen qualification that would be awesome - but not essential.